F5F Stay Refreshed Hardware Desktop Question Critical Kernel-Power, Event ID 41, Task Category: (63)

Question Critical Kernel-Power, Event ID 41, Task Category: (63)

Question Critical Kernel-Power, Event ID 41, Task Category: (63)

D
DavidGamezTV
Member
56
11-23-2016, 02:09 PM
#1
Hello, I frequently encounter kernel power event 41 issues while attempting to play games on my laptop. The machine suddenly stops without displaying a BSOD, and I receive a BIOS alert: "Your battery is temporarily disabled. Please turn off the unit and try again when it returns to normal temperature."

I have attempted a complete reinstall of DOTA 2, updated Windows 10, reinserted RAM, and removed outdated drivers, yet the problem persists. I’m seeking assistance.

Event viewer logs are available below.
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 25-10-2023 03:27:42
Event ID: 41
Task Category: (63)
Level: Critical Keywords: ((70368744177664),(2)

User: SYSTEM
Computer: System-PC
Description: The system restarted abruptly without a clean shutdown. This issue might stem from the system failing to respond, crashing, or losing power unexpectedly.
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power"
" Guid="331c3b3a-2005-44c2-ac5e-77220c37d6b4"
" />
<EventID>41</EventID>
<Version>8</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
TimeCreated SystemTime="2023-10-24T21:57:42.6832261Z"
</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8"/>
<Channel>System</Channel>
<Computer>DESKTOP-5LOB76J</Computer>
<Security UserID>S-1-5-18</Security UserID>
D
DavidGamezTV
11-23-2016, 02:09 PM #1

Hello, I frequently encounter kernel power event 41 issues while attempting to play games on my laptop. The machine suddenly stops without displaying a BSOD, and I receive a BIOS alert: "Your battery is temporarily disabled. Please turn off the unit and try again when it returns to normal temperature."

I have attempted a complete reinstall of DOTA 2, updated Windows 10, reinserted RAM, and removed outdated drivers, yet the problem persists. I’m seeking assistance.

Event viewer logs are available below.
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 25-10-2023 03:27:42
Event ID: 41
Task Category: (63)
Level: Critical Keywords: ((70368744177664),(2)

User: SYSTEM
Computer: System-PC
Description: The system restarted abruptly without a clean shutdown. This issue might stem from the system failing to respond, crashing, or losing power unexpectedly.
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power"
" Guid="331c3b3a-2005-44c2-ac5e-77220c37d6b4"
" />
<EventID>41</EventID>
<Version>8</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
TimeCreated SystemTime="2023-10-24T21:57:42.6832261Z"
</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8"/>
<Channel>System</Channel>
<Computer>DESKTOP-5LOB76J</Computer>
<Security UserID>S-1-5-18</Security UserID>

H
heroboy17
Senior Member
528
11-28-2016, 06:22 PM
#2
What Dell laptop model is it?
It appears to be a 41 (63) event logged by Windows after an unexpected restart. It's not the root cause but a reaction.
Was the laptop connected when warnings appeared? Did you notice any flashing LED on the battery?
One of my Inspiron 17R 7720 SE laptops had its battery LED flashing orange when it was disabled. Battery status: "Your Battery is Temporarily Disabled".
H
heroboy17
11-28-2016, 06:22 PM #2

What Dell laptop model is it?
It appears to be a 41 (63) event logged by Windows after an unexpected restart. It's not the root cause but a reaction.
Was the laptop connected when warnings appeared? Did you notice any flashing LED on the battery?
One of my Inspiron 17R 7720 SE laptops had its battery LED flashing orange when it was disabled. Battery status: "Your Battery is Temporarily Disabled".

D
DarkMine1227
Junior Member
14
11-29-2016, 01:26 AM
#3
Thank you for your prompt reply.
It is a Dell Inspiron 15 5577 laptop.
CPU: I5-7300HQ
Memory: 16GB (Dual channel 2400MHz)
Storage: 500GB WD Blue SSD, 1TB HDD
Graphics: GTX 1050
It is connected while playing games and there is no flashing light on the battery.
Could you assist in identifying the reason for this problem?
D
DarkMine1227
11-29-2016, 01:26 AM #3

Thank you for your prompt reply.
It is a Dell Inspiron 15 5577 laptop.
CPU: I5-7300HQ
Memory: 16GB (Dual channel 2400MHz)
Storage: 500GB WD Blue SSD, 1TB HDD
Graphics: GTX 1050
It is connected while playing games and there is no flashing light on the battery.
Could you assist in identifying the reason for this problem?