F5F Stay Refreshed Hardware Desktop Question: Computer keeps freezing and rebooting after 3-4 hours of gaming?

Question: Computer keeps freezing and rebooting after 3-4 hours of gaming?

Question: Computer keeps freezing and rebooting after 3-4 hours of gaming?

L
Lihz
Member
56
05-23-2021, 11:06 PM
#1
As mentioned in the title, I completed a complete upgrade of my rig around November last year. Recently, over the past month, I've encountered issues where my system freezes and restarts after just a few hours while playing demanding games. I've tried everything I can: updated the BIOS, verified drivers, checked Windows, performed stress tests (no crashes except in this case), upgraded the PSU, tested RAM with both sticks individually connected, changed the power outlet, and even considered the GPU. I attempted to return the GPU after a RMA request but received it back. I also tried using HWinfo logging during the incident, though I'm not sure what to look for. The situation has been frustrating, lasting nearly five hours before another crash occurred. I’m running out of ideas and need help.
L
Lihz
05-23-2021, 11:06 PM #1

As mentioned in the title, I completed a complete upgrade of my rig around November last year. Recently, over the past month, I've encountered issues where my system freezes and restarts after just a few hours while playing demanding games. I've tried everything I can: updated the BIOS, verified drivers, checked Windows, performed stress tests (no crashes except in this case), upgraded the PSU, tested RAM with both sticks individually connected, changed the power outlet, and even considered the GPU. I attempted to return the GPU after a RMA request but received it back. I also tried using HWinfo logging during the incident, though I'm not sure what to look for. The situation has been frustrating, lasting nearly five hours before another crash occurred. I’m running out of ideas and need help.

S
sp4rt4n104
Junior Member
4
05-28-2021, 02:17 PM
#2
Welcome to the forums, newcomer! How are you managing the processor cooling? What is the make and model of your case? What are the fan numbers and orientation inside the case?

Updated BioS,
For clarity, please mention the BIOS version for your motherboard.
I also upgraded my PSU in case that was the problem, but it didn’t resolve it. I received it back today.
Could you confirm if they performed a stress test with you present? If yes, the only change would have been switching to a different wall outlet/source of power. Consider moving to another outlet.
S
sp4rt4n104
05-28-2021, 02:17 PM #2

Welcome to the forums, newcomer! How are you managing the processor cooling? What is the make and model of your case? What are the fan numbers and orientation inside the case?

Updated BioS,
For clarity, please mention the BIOS version for your motherboard.
I also upgraded my PSU in case that was the problem, but it didn’t resolve it. I received it back today.
Could you confirm if they performed a stress test with you present? If yes, the only change would have been switching to a different wall outlet/source of power. Consider moving to another outlet.

J
jacob090602
Junior Member
6
05-28-2021, 09:30 PM
#3
Check Window's Reliability History/Monitor and Event Viewer. Both tools might record error codes, warnings, or events right before or during the system crash. Also examine Task Scheduler for rules that activate apps or utilities based on a five-hour timer.
J
jacob090602
05-28-2021, 09:30 PM #3

Check Window's Reliability History/Monitor and Event Viewer. Both tools might record error codes, warnings, or events right before or during the system crash. Also examine Task Scheduler for rules that activate apps or utilities based on a five-hour timer.

G
Gh0sTrider17
Member
58
05-28-2021, 10:50 PM
#4
Thank you for your message. I understand you're new to this and wanted to clarify a few details. For the BioS, I'm using version 3.20. My previous PSU was a Corsair HX750i Full Modular, and I have a masterliquid ML240L V2 RGB White Edition CPU Liquid Cooler installed in a Corsair 5000D ATX case. I'm still trying to recall the fan setup configuration.
G
Gh0sTrider17
05-28-2021, 10:50 PM #4

Thank you for your message. I understand you're new to this and wanted to clarify a few details. For the BioS, I'm using version 3.20. My previous PSU was a Corsair HX750i Full Modular, and I have a masterliquid ML240L V2 RGB White Edition CPU Liquid Cooler installed in a Corsair 5000D ATX case. I'm still trying to recall the fan setup configuration.

Y
YoloBausMC
Member
57
05-30-2021, 11:00 AM
#5
The only item appearing in the event viewer is event 41, Kernel-Power
Y
YoloBausMC
05-30-2021, 11:00 AM #5

The only item appearing in the event viewer is event 41, Kernel-Power

X
xSnowyowlx
Junior Member
17
05-31-2021, 04:50 AM
#6
Review your Antivirus schedule for a possible activation at the 5-hour mark. Also, it might be helpful to reset the CMOS, which will reset the motherboard to factory defaults. If the system starts up correctly, run HWINFO onscreen and Cinebench 23, comparing temperatures during testing with idle levels. Ensure your CPU stays within the recommended temperature range for its model. Check if this triggers event 41 power error. Take these steps and share your findings. You may adjust settings for gaming or productivity if stability is achieved. If problems persist, consider running MEMTest86 on your RAM to detect any errors. Failing RAM often leads to Kernel Power Event 41. Good luck resolving it quickly so you can enjoy your PC again.
X
xSnowyowlx
05-31-2021, 04:50 AM #6

Review your Antivirus schedule for a possible activation at the 5-hour mark. Also, it might be helpful to reset the CMOS, which will reset the motherboard to factory defaults. If the system starts up correctly, run HWINFO onscreen and Cinebench 23, comparing temperatures during testing with idle levels. Ensure your CPU stays within the recommended temperature range for its model. Check if this triggers event 41 power error. Take these steps and share your findings. You may adjust settings for gaming or productivity if stability is achieved. If problems persist, consider running MEMTest86 on your RAM to detect any errors. Failing RAM often leads to Kernel Power Event 41. Good luck resolving it quickly so you can enjoy your PC again.

N
NinoFY
Member
164
06-05-2021, 07:16 PM
#7
I've completed everything already, memtest detected no problems, I tested the system using both RAM sticks and found no issues. The CPU temperatures are around 60°C during gameplay.
N
NinoFY
06-05-2021, 07:16 PM #7

I've completed everything already, memtest detected no problems, I tested the system using both RAM sticks and found no issues. The CPU temperatures are around 60°C during gameplay.

M
MooMoo2011
Senior Member
690
06-06-2021, 12:55 AM
#8
Consider the Reliability History/Monitor section. Launch the tool Window and adjust the display to Day's view. Alternatively, switch to Week's if it displays more errors or warnings. Increase the window size so everything is visible clearly. Capture a screenshot and share it here via imgur (www.imgur.com > green "New post" icon).

Review the technical information carefully—it might be useful.
Could be related to expansion or contraction. As the system warms up during gaming, parts may expand or shift, potentially causing shorts. Power off, unplug, and open the case. Remove dust and debris.

Inspect everything by sight and touch: verify all connectors, cards, RAM, jumpers, and case connections are securely installed. Use a bright flashlight to check for damage signs such as exposed conductors, bent wires, cracks, loose or missing screws, corrosion, discoloration, melted areas, swollen components, moisture, dead pins, or broken parts.
Take your time. Examine thoroughly. Check all external ports, connectors, and cables, as well as all peripherals.
M
MooMoo2011
06-06-2021, 12:55 AM #8

Consider the Reliability History/Monitor section. Launch the tool Window and adjust the display to Day's view. Alternatively, switch to Week's if it displays more errors or warnings. Increase the window size so everything is visible clearly. Capture a screenshot and share it here via imgur (www.imgur.com > green "New post" icon).

Review the technical information carefully—it might be useful.
Could be related to expansion or contraction. As the system warms up during gaming, parts may expand or shift, potentially causing shorts. Power off, unplug, and open the case. Remove dust and debris.

Inspect everything by sight and touch: verify all connectors, cards, RAM, jumpers, and case connections are securely installed. Use a bright flashlight to check for damage signs such as exposed conductors, bent wires, cracks, loose or missing screws, corrosion, discoloration, melted areas, swollen components, moisture, dead pins, or broken parts.
Take your time. Examine thoroughly. Check all external ports, connectors, and cables, as well as all peripherals.