Question Black ops 3 not launching ntdll
Question Black ops 3 not launching ntdll
Since February I haven't managed to play Bo3. The game won't start, even after uninstalling graphics drivers and reinstalling older versions. I've also tried using integrated graphics, which seems to launch it, but when I restart the game it doesn't work properly again. The event viewer shows a ntdll.dll error. I've searched everywhere without finding a fix. Turning off XMP didn't help either, or performing a clean boot.
System details: CPU I9-13900K, GPU NZXT Z73 White, motherboard ROG STRIX Z690-A GAMING WIFI D4, RAM TRIDENT Z ROYALE 64 GB 3600MHZ, SSD/HDD SAMSUNG EVO PLUS 500GB, GPU MSI SUPRIM X 49090, PSU CORSAIR RM1000X, chassis LIAN LI O11 DYNAMIC EVO, OS Windows 10 Pro Build 19044, monitor MSI MAG272CQR.
I remember the game worked before and just stopped randomly. I'm hoping someone can assist me in finding a solution.
Event viewer log summary:
- Faulting app: blackops3.exe (version 0.0.0.0)
- Faulting module: ntdll.dll (v10.0.19041.2130)
- Exception code: 0xc0000005
- Process ID: 0x5d6c
- Start time: 0x01d965f4c9a03f47
- Path: D:\SteamLibrary\steamapps\common\Call of Duty Black Ops III\blackops3.exe
- Module path: C:\Windows\SYSTEM32\ntdll.dll
- Report ID: 7b617949-6beb-4e64-9144-6e0a5da20578
Attached files found:
- Temp directories and XML files in ProgramData
- Several .tmp files in a report archive
These files might be accessible at:
- \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_blackops3.exe_bd7728b9592d263c776746411cdb1fcf5fefbe_2ea7135f_c81ddfb0-dc7b-4b71-a917-3f360893a97c
Analysis symbol: Rechecking for solution: 0
Additional info:
- Cab Id: 0
- Problem signature includes multiple fault codes and details
- Report status: 268435456
- Fault bucket: 1765430005742237989, type 4
Welcome to the forum, newcomer!
Your specs are incomplete. Please list them like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
Please include the age of the PSU(if it's been recycled from an older build) apart from it's make and model. As for your ram, please pass on a link to the ram that you're working with.
i've uninstalled graphics drivers & reinstalled older versions no solution
Did you use DDU to uninstall the drivers? Reinstalling manually in an elevated command, i.e, Right click installer>Run as Administrator?