Question About Two Steam Games Crashes During Launch
Question About Two Steam Games Crashes During Launch
I'm facing problems with two titles in my Steam collection. Tekken 7 and Black Ops 3. At first, with Tekken I couldn't launch the game consistently—it always crashes on start. Black Ops 3 has been with me for a while, but I've spent over 60 hours playing. Recently it starts crashing right after launch, even when I choose safe mode. Either yes or no to start it in safe mode leads to the same immediate failure. I've checked the game files multiple times, adjusted my antivirus settings, reinstalled and uninstalled the games, and scanned Windows files using the cmd. After finding and examining the crash .dmp files for both games, I discovered the following issues.
in both situations its access violation
run sfc /scannow to fix windows (if it's damaged)
rescan your games via steam to re-download corrupted files (if any)
reinstall redistributables
https://support.microsoft.com/en-us...ow...f26a218cc0
I finished all the steps and it didn’t function. It might be useful to mention that Black Ops 3 would work if I start Windows in safe mode, but Tekken doesn’t operate that way.
Here are my details:
Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Home, 64 bit, Build 19042, Installed 20210314084037.000000-240
Processor: AMD Ryzen 5 3600 6-Core Processor, AMD64 Family 23 Model 113 Stepping 0, CPU Count: 12
Total Physical RAM: 32 GB
Graphics Card: NVIDIA GeForce RTX 2060 SUPER
Hard Drives: C: 111 GB (20 GB Free); D: 931 GB (419 GB Free); E: 3726 GB (2401 GB Free);
Motherboard: ASUSTeK COMPUTER INC. ROG STRIX B350-F GAMING, ver Rev X.0x, s/n 180733501400633
System: American Megatrends Inc., ver ALASKA - 1072009, s/n System Serial Number
Antivirus: Security Suite by F-Secure, Disabled