F5F Stay Refreshed Hardware Desktop Question About System Failure - Have I never seen anything similar before?

Question About System Failure - Have I never seen anything similar before?

Question About System Failure - Have I never seen anything similar before?

R
RatedXKing
Junior Member
43
11-28-2021, 05:21 AM
#1
Hello !
I'm facing unpredictable system crashes, similar to the following:
The system suddenly stops, the screen disappears and the most important component—the GPU fan (Powercolor Radeon RX 580 Red Devil)—starts spinning rapidly. It doesn't seem to depend on system load. I can play games for hours without any issues, but when I perform simple tasks like browsing or writing, it crashes just as described before. Occasionally, but rarely, it happens even during gameplay. The same symptoms appear: the screen goes black and the GPU fan reacts quickly.

The unusual part is:
If I insert a second, older GPU (which isn't in use) into an empty PCIe slot, the system runs smoothly for weeks without any crashes. According to GPU-Z, the PCIe speed changes from x16 to x8 for both cards. I could live with this solution, but honestly, I don't need two GPUs and don't want to waste performance or power. I think it might be related to power management and fan control of my GPU, but I'm not sure.

System Information:
Mainboard: Asus Prime X370-PRO (Bios v 6203, latest)
CPU: Ryzen 2600x
GPU: Radeon RX 580 Powercolor Red Devil
RAM: 2x8GB Patreon 3200 C16 Series
PSU: Arctic Cooling 550R (very old, but rarely used)
OS: Windows 11 & openSUSE Tumbleweed (both affected by crashes)

I turned off C-States in BIOS and checked if it helps...
Any advice would be greatly appreciated.
R
RatedXKing
11-28-2021, 05:21 AM #1

Hello !
I'm facing unpredictable system crashes, similar to the following:
The system suddenly stops, the screen disappears and the most important component—the GPU fan (Powercolor Radeon RX 580 Red Devil)—starts spinning rapidly. It doesn't seem to depend on system load. I can play games for hours without any issues, but when I perform simple tasks like browsing or writing, it crashes just as described before. Occasionally, but rarely, it happens even during gameplay. The same symptoms appear: the screen goes black and the GPU fan reacts quickly.

The unusual part is:
If I insert a second, older GPU (which isn't in use) into an empty PCIe slot, the system runs smoothly for weeks without any crashes. According to GPU-Z, the PCIe speed changes from x16 to x8 for both cards. I could live with this solution, but honestly, I don't need two GPUs and don't want to waste performance or power. I think it might be related to power management and fan control of my GPU, but I'm not sure.

System Information:
Mainboard: Asus Prime X370-PRO (Bios v 6203, latest)
CPU: Ryzen 2600x
GPU: Radeon RX 580 Powercolor Red Devil
RAM: 2x8GB Patreon 3200 C16 Series
PSU: Arctic Cooling 550R (very old, but rarely used)
OS: Windows 11 & openSUSE Tumbleweed (both affected by crashes)

I turned off C-States in BIOS and checked if it helps...
Any advice would be greatly appreciated.

C
Chiller9592
Senior Member
670
11-28-2021, 10:46 AM
#2
PSU is probably the culprit.
What does "very old" really mean?
Check the Reliability History/Monitor and Event Viewer for error codes, warnings, or any relevant events right before or during the crashes.
More errors and inconsistent errors often indicate a failing or aging PSU.
The PSU might be close to reaching its end of life.
C
Chiller9592
11-28-2021, 10:46 AM #2

PSU is probably the culprit.
What does "very old" really mean?
Check the Reliability History/Monitor and Event Viewer for error codes, warnings, or any relevant events right before or during the crashes.
More errors and inconsistent errors often indicate a failing or aging PSU.
The PSU might be close to reaching its end of life.

G
gzw24680
Junior Member
7
11-28-2021, 06:11 PM
#3
Based on the information provided, the PSU is the Arctic Cooling Fusion 550R, launched in 2008 with a three-year warranty. It featured two 12V rails at 17A each, totaling 408W. It seems to have been swapped out in 2012 by the Arctic Cooling Fusion 550RF, which is very similar.
G
gzw24680
11-28-2021, 06:11 PM #3

Based on the information provided, the PSU is the Arctic Cooling Fusion 550R, launched in 2008 with a three-year warranty. It featured two 12V rails at 17A each, totaling 408W. It seems to have been swapped out in 2012 by the Arctic Cooling Fusion 550RF, which is very similar.