Question about constant crashing and BSODs?
Question about constant crashing and BSODs?
My PC frequently shuts down unexpectedly and games stop working without any warning signs. I purchased this machine last year and have never experienced any problems until now. Cod, OS version 2, firmware apex, and several titles keep crashing even when set to the lowest configuration.
System details:
- CPU: Intel i7 13700K, 3400Mhz
- Cooler: ICUE 150I
- Motherboard: RoG Strix z790-H Gaming Wi-Fi
- RAM: 2x 32GB Corsair Vengeance RGB Pro
- Storage: Samsung SSD 980 Pro 2TB | WD Black SN850X 4000GB
- GPU: MSI NVIDIA GeForce RTX 4080
- Power Supply: RM1000x SHIFT 80 Plus Gold Fully Modular ATX
- Case: Corsair 5000D
- Operating System: Windows 11 Pro
- Monitor: LG ultragear 31.5 | 27in, dual monitors
The issue persists with complete system crashes, though not always a crashing BSOD—sometimes it just restarts instantly. There’s a kernel error reported during a BSOD with specific codes.
I’ve tried resetting all settings on the games, thoroughly cleaning the machine, reinstalling BIOS, updating and reinstalling drivers for the motherboard, GPU, Wi-Fi/ethernet, and other essential software. I also replaced the RAM and GPU. Despite these efforts, the problem continues.
Any advice would be greatly appreciated. I really need my computer to function as it did a month ago.
note: you also have bluestack android emulator installed. I would remove it if you are not using it. (potential failure point)
file date:
BstkDrv_nxt.sys Sun Apr 7 19:27:14 2024
you possess two distinct versions of cpuz
cpuz154_x64.sys Thu Mar 24 09:42:16 2022
cpuz159_x64.sys Wed Sep 4 00:00:25 2024
consider using microsoft autoruns64.exe and discard the older one.
===========
you may launch cmd.exe with admin privileges and inspect your filter drivers
(example command):
fltmc.exe filters
(here is the current list from my machine—generate your own and check for unknown entries. Assuming it's a driver issue, such as a virus scanner)
Filter Name Num Instances Altitude...
The cause of the bugcheck remains unclear. This driver seldom fails, so it seems another driver might be interfering with its data in kernel memory. Bugcheck appeared in fivevol.sys, an IOMegabyte encryption driver. The error code was access violation. I’ll check the minidump for any issues.
System uptime: 1 days 16:41:06.380.
It appears a -1 value was passed to the driver and triggered a routine that flagged it as invalid, prompting a bugcheck. Normally, -1 signifies an error and shouldn’t reach the driver.
There are several outdated drivers installed.
- Oculus drivers from 2017
- An older Razer driver (RzDev_0099.sys) created on Jun 14 2021
You may want to remove the Oculus drivers if you don’t use the device. Consider updating the Razer driver to the latest version and applying any firmware updates for the hardware as well. My suspicion is that one or more third-party drivers are corrupting the device driver memory space—drivers share memory locations, so a faulty driver can affect others. Usually, verifier testing helps identify the root cause.
If you notice frequent bugchecks in encryption, updating the BIOS to the current version would be advisable.
Notes:
CPU released in September 2022
BIOS Version: 0816
Release Date: 02/23/2023
Manufacturer: ASUSTeK COMPUTER INC.
Product: ROG STRIX Z790-H GAMING WIFI
Version: Rev 1.xx
~MHz = REG_DWORD 3418
Identifier = REG_SZ Intel64 Family 6 Model 183 Stepping 1
ProcessorNameString = REG_SZ 13th Gen Intel® Core™ i7-13700K
Update Status = REG_DWORD 6
VendorIdentifier = REG_SZ GenuineIntel
MSR8B = REG_QWORD 10e00000000
I discovered that my backup hard drive needed urgent repairs. I reformatted it. I'm not sure if that drive was contributing to any problems.
note: you also possess two distinct versions of cpuz installed
cpuz154_x64.sys Thu Mar 24 09:42:16 2022
cpuz159_x64.sys Wed Sep 4 00:00:25 2024
consider removing the older one if you don’t need it.
===========
you may try launching cmd.exe with admin privileges and inspecting your filter drivers
(here is an example command to run):
fltmc.exe filters
(see the output below for a sample list; generate your own and check for unknown entries. This could indicate a driver issue, possibly from a virus scanner)
Filter Name Num Instances Altitude Frame
------------------------------ ------------- ------------ -----
bindflt 1 409800 0
UCPD 6 385250.5 0
WdFilter 6 328010 0
storqosflt 0 244000 0
wcifs 0 189900 0
gameflt 2 189850 0
CldFlt 2 180451 0
bfs 8 150000 0
FileCrypt 0 141100 0
luafv 1 135000 0
UnionFS 0 130850 0
npsvctrig 1 46000 0
Wof 3 40700 0
FileInfo 6 40500 0
The issue continues. It appears to cause a blue screen when launching any game in the triple A title range. Uncertain about what to do next.
Edit: I found a new dmp file... Not sure if it will resolve the problem.
https://drive.google.com/file/d/1J914Wa1...drive_link