Question about a kernel power BSOD occurring only during YouTube video playback.
Question about a kernel power BSOD occurring only during YouTube video playback.
I experienced a Kernel Power BSOD that appears only when watching YouTube videos. After rebooting, the computer passed a memory diagnostics test without errors. Playing an hour of Hitman 3 at ultra settings showed no issues, suggesting the problem isn't related to power supply. I've had similar crashes before, but only occur during YouTube playback. I can run games at maximum settings for extended periods without any crashes.
What make and model is PSU?
Follow option one from the provided link.
Then proceed with the next steps:
Create a small memory dump during BSOD using Windows' built-in feature.
Access File Explorer, go to C:\Windows\Minidump, and move the files there.
Avoid using Winzip; use Windows' native option instead.
Select the files on your Desktop, right-click and choose 'Send to' – Compressed folder.
Upload the resulting zip file to the cloud (OneDrive, DropBox, etc.).
Share the link to the zip file so we can review it together.
Uncertain about the PSU model I’ll need to verify; it seems to be a high-quality unit.
If there’s an issue, why can I run games at full settings for hours without BSOD? Only during YouTube viewing.
I’ve uploaded the dump files to Google Drive:
https://drive.google.com/file/d/1_rP28rC...95HsF/view
I might consider disabling extensions as suggested.
it was meant to protect my back while I thought someone would do it.
Tested the Unigine Heaven Benchmark for 30 minutes at 1080p extreme settings and no BSOD. This seems to occur only on Youtube.
tried turning off extensions?
I overlooked your dumps earlier
odd, there are two copies. Only really two dumps in total.
results
File: 042924-12171-01.dmp (Apr 29 2024 - 15:49:05)
BugCheck: [
KERNEL_SECURITY_CHECK_FAILURE (139)
]
*** WARNING: Timestamp for Netwtw04.sys unverifiable
Likely due to memory corruption (Process: System)
Uptime: 3 Day(s), 6 Hour(s), 58 Min(s), and 30 Sec(s)
File: 042524-18890-01.dmp (Apr 26 2024 - 08:49:49)
BugCheck: [
KERNEL_SECURITY_CHECK_FAILURE (139)
]
*** WARNING: Timestamp for Netwtw04.sys unverifiable
Likely due to memory corruption (Process: System)
Uptime: 6 Day(s), 1 Hour(s), 25 Min(s), and 48 Sec(s)
You mentioned this issue two days ago, linked to Intel network drivers
Feb 20 2022
Netwtw04.sys
Intel Wireless Wifi Link driver
https://downloadcenter.intel.com/
It seems they might be a bit outdated.
The latest version on the Asrock site is older than what you have.
Consider trying it out and checking the results
https://www.intel.com/content/www/us/en/...stant.html
amazed speedfan works on that board, have you tried
https://github.com/Rem0o/FanControl.Releases
as it offers better performance overall. I used Speedfan for years until I switched to an X570 board and it didn't recognize it. They haven't released updates in years.
Upload the actual dump files to a cloud service and provide a link for them.
Both versions are the same, as the issue stems from a corrupted list entry structure. As @Colif mentioned, the Netwtw04.sys driver is the sole third-party component involved in this problem. This particular driver is outdated, having been released in February 2022...