Provides effective solutions for system recovery.
Provides effective solutions for system recovery.
You're experiencing unexpected automatic restarts without any BSOD or error messages, just a full reset. It seems to occur during gameplay on the desktop. The automatic restart feature is disabled, and system temperatures are normal. Both GPU and CPU temperatures are within range. The power supply has been upgraded but hasn't changed. Memtest86 shows no issues. No signs of overheating or hardware faults. Consider checking BIOS settings, power configuration, or software conflicts.
Open event viewer -> system. Search for critical errors. Review the error code. If it's 41 (63), it likely points to RAM instability. Is the RAM set to auto? Has it functioned before? Verify if the RAM sticks are in slots A2 and B2. Start with auto settings, then adjust if needed. If issues persist, consider swapping the RAM or adjusting the memory controller voltage (vccio and vccsa). If you receive a new RAM unit, I suggest the 2933 model.
The issue is identified as error 41 on the kernel power event ID 41 task category page. It suggests checking if RAM was set to auto previously or replacing it with a different module. The other potential cause, a bad PSU, has been eliminated.
Event ID 41 refers to an Unexpected Shutdown. This can occur after any crash, freeze, BSOD, power loss, or by holding the power button or pressing the reset button. It doesn’t provide diagnostic insight unless you were unaware it shut down unexpectedly. The Details section offers some helpful data, but the ID alone isn’t informative. @NeoDude Capture a screenshot of the Details tab for several Kernel-Power events.
The Details section displays error information when present. Otherwise, the issue seems to be power-related.
It seems a computer that restarts without BSOD may be overheating or have a power supply issue. Use HW Monitor to check temperatures, particularly after rebooting. Also review voltage readings for irregularities. https://www.cpuid.com/softwares/hwmonitor.html
In certain scenarios it might relate to RAM or memory controller issues. Hwinfo64 appears to be a more suitable tool.