F5F Stay Refreshed Hardware Desktop Problems with Ryzen USB connections.

Problems with Ryzen USB connections.

Problems with Ryzen USB connections.

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_Billie_
Junior Member
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48
04-08-2016, 05:43 PM
#1
Hello, I placed a pre-built order recently and noticed it was cheaper than buying components individually. (Parts List) PC Specialist worked fine until the device powered on; it took about two minutes to display any video feed and repeatedly reported a VGA issue each time I restarted. I followed standard troubleshooting steps. Additionally, I planned to reinstall Windows on the M2 I purchased separately, but when the Windows USB was connected, the power would switch on and off. The VGA problem also prevented me from accessing the BIOS, which would disappear for a few minutes before showing the Windows login screen. After researching, I found that Ryzen models often face USB power cycling challenges and there’s still no clear solution. PCS mentioned they’re aware of this concern and recommend updating to the latest BIOS. So my question is... Did I simply encounter an unexpected issue with this model, or is this a Ryzen-specific problem that might take time to resolve before I place another order?

PC Specifications: CORSAIR 4000D AIRFLOW TEMPERED GLASS GAMING CASE AMD Ryzen 5 5600X Six Core CPU (3.7GHz-4.6GHz/35MB CACHE/AM4) ASUS® STRIX B550-F GAMING (DDR4, USB 3.2, 6Gb/s) - ARGB Ready! 16GB Corsair VENGEANCE RGB PRO DDR4 3600MHz (2 x 8GB) NONE, I ALREADY HAVE A GRAPHICS CARD (I put my 1070 in) 2TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 256MB CACHE CORSAIR 750W TXm SERIES™ SEMI-MODULAR 80 PLUS® GOLD, ULTRA QUIET Corsair H115i RGB PRO XT Hydro Series High Performance CPU Cooler NO OPERATING SYSTEM REQUIRED (I wanted to install one I already owned)
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_
_Billie_
04-08-2016, 05:43 PM #1

Hello, I placed a pre-built order recently and noticed it was cheaper than buying components individually. (Parts List) PC Specialist worked fine until the device powered on; it took about two minutes to display any video feed and repeatedly reported a VGA issue each time I restarted. I followed standard troubleshooting steps. Additionally, I planned to reinstall Windows on the M2 I purchased separately, but when the Windows USB was connected, the power would switch on and off. The VGA problem also prevented me from accessing the BIOS, which would disappear for a few minutes before showing the Windows login screen. After researching, I found that Ryzen models often face USB power cycling challenges and there’s still no clear solution. PCS mentioned they’re aware of this concern and recommend updating to the latest BIOS. So my question is... Did I simply encounter an unexpected issue with this model, or is this a Ryzen-specific problem that might take time to resolve before I place another order?

PC Specifications: CORSAIR 4000D AIRFLOW TEMPERED GLASS GAMING CASE AMD Ryzen 5 5600X Six Core CPU (3.7GHz-4.6GHz/35MB CACHE/AM4) ASUS® STRIX B550-F GAMING (DDR4, USB 3.2, 6Gb/s) - ARGB Ready! 16GB Corsair VENGEANCE RGB PRO DDR4 3600MHz (2 x 8GB) NONE, I ALREADY HAVE A GRAPHICS CARD (I put my 1070 in) 2TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 256MB CACHE CORSAIR 750W TXm SERIES™ SEMI-MODULAR 80 PLUS® GOLD, ULTRA QUIET Corsair H115i RGB PRO XT Hydro Series High Performance CPU Cooler NO OPERATING SYSTEM REQUIRED (I wanted to install one I already owned)

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D
Daimond_swag
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50
04-08-2016, 05:43 PM
#2
Reset the CMOS and restart.
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D
Daimond_swag
04-08-2016, 05:43 PM #2

Reset the CMOS and restart.

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M
MadMar
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222
04-08-2016, 05:43 PM
#3
It might be a BIOS problem. Take out the CMOS battery, which should clear the internal settings. After that, attempt to upgrade the BIOS. Latest versions often resolve the issue, but if not, it could be related to the CPU or motherboard.
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MadMar
04-08-2016, 05:43 PM #3

It might be a BIOS problem. Take out the CMOS battery, which should clear the internal settings. After that, attempt to upgrade the BIOS. Latest versions often resolve the issue, but if not, it could be related to the CPU or motherboard.

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M
Moon_Claw
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99
04-08-2016, 05:43 PM
#4
Sorry I should have mentioned that I have already sent the build back and awaiting refund. Just want to see what the general feeling is on buying again. Should I just wait for a permanent fix? Don't feel like risking it again
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Moon_Claw
04-08-2016, 05:43 PM #4

Sorry I should have mentioned that I have already sent the build back and awaiting refund. Just want to see what the general feeling is on buying again. Should I just wait for a permanent fix? Don't feel like risking it again

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B
bbbdar
Junior Member
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19
04-08-2016, 05:43 PM
#5
If you need something quickly, consider getting a replacement since it might have been made by someone else. If not, wait until the market stabilizes.
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bbbdar
04-08-2016, 05:43 PM #5

If you need something quickly, consider getting a replacement since it might have been made by someone else. If not, wait until the market stabilizes.

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C
clecraft_67
Junior Member
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15
04-08-2016, 05:43 PM
#6
I returned to my previous setup which required reinstalling Windows. Honestly, it now runs much more efficiently, so I’m okay with the wait. Not in a rush for a new PC, just taking it easy. Thanks!
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clecraft_67
04-08-2016, 05:43 PM #6

I returned to my previous setup which required reinstalling Windows. Honestly, it now runs much more efficiently, so I’m okay with the wait. Not in a rush for a new PC, just taking it easy. Thanks!

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