Problems with RAM in laptops
Problems with RAM in laptops
Hi everyone, I’m trying to upgrade my system but haven’t been able to afford a new rig yet. Adding more RAM would help until I can get one. After checking compatibility, I installed some RAM and saw a warning message indicating an issue. I’m wondering if I might have picked the wrong RAM or if there’s something unusual going on—maybe even two faulty sticks. In short, I’m not sure. I think I might have missed something simple, and I’d really appreciate any advice.
Here’s a quick rundown of my setup:
- System: HP Omni 17-W533XD
- Processor: Intel i7-6700HQ @ 2.60GHz
- Current RAM: 1x8GB DDR4 2133 MHz
- 1x4GB DDR4 2400 MHz (part # M4S08S681JGGG39-12)
I bought the 2400 MHz sticks thinking they were compatible, but now I’m getting a boot failure message. The manual says my RAM slots hold two modules, not consumer-accessible ones, and it mentions they’re not upgradeable. I’ve tried using both sticks alone and together, but nothing works. It seems like the new sticks might be stuck or misaligned.
Could anyone help me figure out what’s going on? I want to avoid buying more RAM just in case. Thanks for your support!
Hi, purchasing 2400mhz RAM shouldn't cause any problems, since it operates effectively at a lower frequency. The motherboard is set to accommodate this speed. Are you intending to replace your current 8+4 configuration with the 8+8 you bought? HP has a reputation for memory issues, though I don’t know why—some modules have had problems, even if uncommon for DDR4. It should be straightforward: remove the old ones, install the new ones, and power it up.