Problems when integrating mount points, media folders, and file detection in Plex on FreeNAS-11.2-U6
Problems when integrating mount points, media folders, and file detection in Plex on FreeNAS-11.2-U6
Hi everyone, I've been looking into this problem extensively online. It seems my Plex isn't locating the media in the folders I've set up. I'm using plex-plexpass 11.2-RELEASE-p14 (version indicates N/A) with FreeNAS-11.2-U6. I've also tried the "non-plexpass" version without any success. A user named Peters has been created for me, and they have full access to all pools, from "Hovedvolum" down to the "Filmer" folder. The screenshot labeled "Storage pool.png" shows the folder is grayed out in the GUI. I can manually add the folder through the web interface, but Plex still doesn't recognize any files. I've also attempted to include video files without their respective folders, which didn't help. I'm running out of options and have already checked multiple guides on forums and YouTube tutorials. I followed instructions for creating users and adjusting permissions, as well as adding Plex and installing it from specific videos. Despite these efforts, the issue persists. I'm reaching out to see if anyone can assist, as I'm nearing giving up on this project. Any assistance would be greatly appreciated. Feel free to share more screenshots or details if needed. Best regards, Petter, Norway
Hi @Petter.Hellum Your questions about FreeNAS are clear. The "filmer" directory is likely stored on the NAS, but permissions may be restricted. You can check the folder's access rights using a command like `ls -l -R /media`. If you're not familiar with the command line, let me know and I can guide you through it.
Hi, @jarno. Your response is welcome! Thank you very much! For the source and destination paths you mentioned, I’ve confirmed the user has full access (777) and the group permissions are set correctly. If there are additional permissions needed, let me know where to focus. This is my first experience working with NAS, so I’m a bit unsure about editing iocage-pool permissions. Also, I noticed the share type differs between source and destination folders—does that matter for your setup?
@Jarno. Sorry for the missing shell / command response. Here it is.
Based on your previous message, the intended action should be to view USB-connected devices, excluding those without a connection, which display 0. The correct command should list permissions for the folder media and everything below it in a handy format. Use: `ls -l -R /mnt/Hovedvolum/iocage/jails/plex-plexpass/root/media`
Hello! I understand you're just starting out, and no worries about your commands. Please refer to the attached screenshot for more information and guidance. Thank you for your patience!
Ah thanks Like you said at the directorie media/filmer the permissions are as followed - Peter can read, write and execute - Group peter can read, write and execute Can you mount /media via the GUI? The root user probably need access too in order to mount because by default on a Unix system only root or sudo user can mount. The permissions set like this actually blocks out the root user. (This is actually possible unless you take ownership) Can you also execute the following command? ls -l -R /mnt/Hovedvolum/iocage/jails/plex-plexpass/root/ This should either confirm my theory or throws it off the table
You're asking about mounting a drive via the GUI and need clarification on where to do it. It seems you're unsure about the exact method. For shell commands, the output was very long, indicating many results were displayed. Let me know if you'd like help with either approach!
Create a new group and include peter as an example. You may name the group however you like. In short, set the following permissions on the filmer folder. Ensure all commands function correctly since these are Linux-based systems, not BSD. After restarting the NAS, verify that group memberships are updated and that peter receives access through the group filmerusers. Good luck!
Yes, create the new group and add "Petter" as a member. Use the same commands as before, just updating the group name if needed. Change the last line to reflect the new group name or your chosen username.