F5F Stay Refreshed Hardware Desktop Problema com o cabeçalho da placa-mãe USB 3

Problema com o cabeçalho da placa-mãe USB 3

Problema com o cabeçalho da placa-mãe USB 3

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_PartyPotato_
Member
200
09-05-2025, 04:03 AM
#1
I encountered a problem with my new setup today. The USB 3 header cable wouldn’t budge from the motherboard, no matter how I tried. After about half an hour of careful attempts, the whole square came off along with the pins. I even had to use pliers to remove the rectangular cover from the case connector—it didn’t come off at all. I’m wondering if there’s a workaround. Once the cover was off, it just wouldn’t work. I’ll post photos so everyone can see what happened and share any tips you might have. It would be a real hassle to send it back for replacement.
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_PartyPotato_
09-05-2025, 04:03 AM #1

I encountered a problem with my new setup today. The USB 3 header cable wouldn’t budge from the motherboard, no matter how I tried. After about half an hour of careful attempts, the whole square came off along with the pins. I even had to use pliers to remove the rectangular cover from the case connector—it didn’t come off at all. I’m wondering if there’s a workaround. Once the cover was off, it just wouldn’t work. I’ll post photos so everyone can see what happened and share any tips you might have. It would be a real hassle to send it back for replacement.

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Romppanen_
Member
202
09-09-2025, 03:03 AM
#2
I’m confused about what “the rectangle” refers to. What appears are a bunch of standard pins. This looks like the u32g1 bit, right? I see one pin protruding more than the rest. If these weren’t solder pads and went into lower PCB layers, they might have been torn apart. I think returning the item might be the only option—it could fail. Updated December 13, 2020 by Bombastinator
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Romppanen_
09-09-2025, 03:03 AM #2

I’m confused about what “the rectangle” refers to. What appears are a bunch of standard pins. This looks like the u32g1 bit, right? I see one pin protruding more than the rest. If these weren’t solder pads and went into lower PCB layers, they might have been torn apart. I think returning the item might be the only option—it could fail. Updated December 13, 2020 by Bombastinator

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KingNolan04
Member
156
09-09-2025, 09:45 AM
#3
Found a comparable issue, but without applying pressure or using pliers. The entire plastic "socket" detached effortlessly when the USB3 cable was pulled.
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KingNolan04
09-09-2025, 09:45 AM #3

Found a comparable issue, but without applying pressure or using pliers. The entire plastic "socket" detached effortlessly when the USB3 cable was pulled.

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lurado04
Member
106
09-09-2025, 03:54 PM
#4
The same problem occurred today, January 24th, 2021. The new board I was working on had an issue with the ASUS X570 MB. The TUF G501 case connector fit too tightly. I managed to remove the MB socket from the USB3 cable. Did you have any suggestions for fixing it? Should I go to Bombastinator or return the product?
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lurado04
09-09-2025, 03:54 PM #4

The same problem occurred today, January 24th, 2021. The new board I was working on had an issue with the ASUS X570 MB. The TUF G501 case connector fit too tightly. I managed to remove the MB socket from the USB3 cable. Did you have any suggestions for fixing it? Should I go to Bombastinator or return the product?

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MagicKitties1
Member
145
09-09-2025, 05:29 PM
#5
It seems like there might have been a misunderstanding. Could you clarify what you mean? I'm here to help with any questions or issues you're facing.
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MagicKitties1
09-09-2025, 05:29 PM #5

It seems like there might have been a misunderstanding. Could you clarify what you mean? I'm here to help with any questions or issues you're facing.

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209
09-11-2025, 06:24 PM
#6
I'm here to help with your questions, even if they're not the most popular ones. Let's get started!
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IninhaGamer_BR
09-11-2025, 06:24 PM #6

I'm here to help with your questions, even if they're not the most popular ones. Let's get started!

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OzziGamerBoi
Junior Member
21
09-14-2025, 11:25 AM
#7
Thank you Bombastinator for the prompt response. Just realized you mentioned you weren't the original poster. I hope the OP, Dmoseder, has resolved his concern and can guide me toward the correct solution. My instinct kicked in when this occurred! Thanks.
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OzziGamerBoi
09-14-2025, 11:25 AM #7

Thank you Bombastinator for the prompt response. Just realized you mentioned you weren't the original poster. I hope the OP, Dmoseder, has resolved his concern and can guide me toward the correct solution. My instinct kicked in when this occurred! Thanks.

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PopStar123
Junior Member
6
09-19-2025, 03:40 AM
#8
It would be best to create a dedicated troubleshooting thread for your issue. Adding notes to an old post can sometimes go unnoticed.
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PopStar123
09-19-2025, 03:40 AM #8

It would be best to create a dedicated troubleshooting thread for your issue. Adding notes to an old post can sometimes go unnoticed.

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mattmanlv
Junior Member
31
09-19-2025, 10:27 AM
#9
Thanks. I'll share a new thread later. I plan to keep developing the new system by arranging all components and replacing the motherboard with a new one from RMA. Not clear on the RMA policy—like going to the supplier or seller?
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mattmanlv
09-19-2025, 10:27 AM #9

Thanks. I'll share a new thread later. I plan to keep developing the new system by arranging all components and replacing the motherboard with a new one from RMA. Not clear on the RMA policy—like going to the supplier or seller?

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kaden500
Member
57
09-28-2025, 12:21 PM
#10
RMA usually refers to the manufacturer. Be prepared if you receive your previous board again. The main goal of RMA is confirming a component is in good condition. Inspecting a specific video card, motherboard, or PSU for issues often demands special tools and expertise only the maker possesses. Certain businesses may automatically dispatch a replacement and test the old unit afterward, which can be convenient but not reliable.

Edited January 24, 2021 by Bombastinator
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kaden500
09-28-2025, 12:21 PM #10

RMA usually refers to the manufacturer. Be prepared if you receive your previous board again. The main goal of RMA is confirming a component is in good condition. Inspecting a specific video card, motherboard, or PSU for issues often demands special tools and expertise only the maker possesses. Certain businesses may automatically dispatch a replacement and test the old unit afterward, which can be convenient but not reliable.

Edited January 24, 2021 by Bombastinator

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