F5F Stay Refreshed Hardware Desktop Problem with Xbox app - License device ID mismatch reported.

Problem with Xbox app - License device ID mismatch reported.

Problem with Xbox app - License device ID mismatch reported.

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DarkBoy__YT
Posting Freak
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898
04-25-2016, 08:06 PM
#1
Hey there, welcome to the community! I’m new here and hoping for some guidance. I just got my Gigabyte AORUS 15P and installed Forza Horizon 5 via the Xbox app. When I try to launch the game, I see this error: "C:/Program Files/WindowsApps/Microsoft.624F8B84B80_3.475.474.0_x64__8wek...\GameLaunchHelper.exe CLiP license device ID does not match the device ID in the bound device license." I’ve checked several support threads and still can’t fix it. I’ve updated Windows, applied all updates, logged in/out of the Microsoft Store and Xbox app, removed unused devices from my account, and run a PowerShell command to clean up apps. I’m stuck—anyone have ideas or solutions?
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D
DarkBoy__YT
04-25-2016, 08:06 PM #1

Hey there, welcome to the community! I’m new here and hoping for some guidance. I just got my Gigabyte AORUS 15P and installed Forza Horizon 5 via the Xbox app. When I try to launch the game, I see this error: "C:/Program Files/WindowsApps/Microsoft.624F8B84B80_3.475.474.0_x64__8wek...\GameLaunchHelper.exe CLiP license device ID does not match the device ID in the bound device license." I’ve checked several support threads and still can’t fix it. I’ve updated Windows, applied all updates, logged in/out of the Microsoft Store and Xbox app, removed unused devices from my account, and run a PowerShell command to clean up apps. I’m stuck—anyone have ideas or solutions?

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arc9819
Member
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219
04-26-2016, 04:01 AM
#2
Hello, I see you're experiencing the same problem again. Could you share more details so I can help resolve it?
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arc9819
04-26-2016, 04:01 AM #2

Hello, I see you're experiencing the same problem again. Could you share more details so I can help resolve it?

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RauloMenino
Member
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224
04-26-2016, 08:11 AM
#3
You're having trouble launching games. Let me help you troubleshoot.
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RauloMenino
04-26-2016, 08:11 AM #3

You're having trouble launching games. Let me help you troubleshoot.

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MrDerpyPanda
Junior Member
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4
04-26-2016, 01:06 PM
#4
Did you attempt to clear the Windows Store cache? Source: CLiP license id does not align with the device linked in the bound device license - Microsoft Community
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MrDerpyPanda
04-26-2016, 01:06 PM #4

Did you attempt to clear the Windows Store cache? Source: CLiP license id does not align with the device linked in the bound device license - Microsoft Community

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