Problem with the computer freezing or lagging.
Problem with the computer freezing or lagging.
They began with a clean Windows setup, but occasional jank is really frustrating and tough to figure out. Do you recall when this started? Were there any major system changes such as file swaps or driver updates? Also, does the issue persist even if the game runs on different storage drives?
These issues often stem from software, SSD, or RAM problems. Because it appears in the BIOS and you've reinstalled Windows, the SSD should be ruled out. RAM and SSD are the likely suspects. Your SSD brand is solid but worth checking with Crystaldiskinfo and Crystaldiskmark. If everything checks out there, the RAM might be the cause. Run Windows Memory Diagnostics or Memtest86 to look for memory errors. Alternatively, test a different RAM module to confirm the problem persists.
Sure, that sounds like a solid choice. If not RAM, an SSD could work too, though SpookyCitrus said it's reliable.
Consider switching RAM to 3600MHz if that's the problem, everything seems fine otherwise. For RAM suggestions, let me know your system specs and I can recommend options. If it's an SSD, I'm unsure what to choose—consider contacting support before upgrading.
Your SSD appears to be in good condition based on the attached information.
I've completed the checks you mentioned. Windows memory tool showed no issues, MemoryCheck86 passed with the attached report, and CrystalDiskInfo/CrystalDiskMark are functioning normally. I'm still unsure about the cause and am currently running stress tests on each component individually. Any additional advice would be appreciated.