Problem with the boot drive.
Problem with the boot drive.
Hello everyone, I put my PC to sleep last night and when I tried to wake it up I received a warning about rebooting and choosing the right boot device or inserting a boot drive. I connected my laptop's SSD to check for issues. The M.2 drive (the one that stopped working) shows up as an option in BIOS but selecting it causes the same error I mentioned before. When I switch to my second drive, it doesn’t show up in File Explorer, Disk Management, or CMD’s DiskPart. Could this mean the drive is damaged? If so, how can I bypass the detection issues and reformat it using Disk Management and CMD? Thanks in advance.
Here are some initial troubleshooting suggestions (good use of a second drive). Try using the suspected dead drive in any other M.2 slots to check for connectivity. Examine the NVMe connector pins carefully for any damage or scratches. Another approach is to remove the CMOS battery, wait two minutes, then press the power button while the computer is fully unplugged, and replace the battery before booting into BIOS. Finally, if you're still covered under warranty, open a support ticket with the manufacturer.
Check the brand and model on your M.2 storage device. Samsung may release a firmware update for certain 980 PRO models, or it could cause issues if not addressed.
Hi, thanks for the feedback. You're using a Saberent Rocket 2TB with a CMOS jumper and both MOSI/MISO slots active. You've made some progress, and Windows Auto Repair is showing a 0xc0000098 error. You're trying to create a new boot drive to see if that resolves the issue. No issues detected with the pins or cards. Appreciate your prompt responses!
You didn't mention the mainboard either... it seems your boot sector or NVMe controller drivers might be missing. Did you have to load drivers during Windows installation? If not, maybe you need to do that now. When you attempt a reinstall, things might change.
It's a B450 Aorus Elite. I don't recall the installation since the PC is working well; a fresh install over a year ago should be fine. Updating the M.2 slot might improve NVMe driver performance.
It seems there might be an issue with the drive. I tried to install it on my media, but it couldn’t be detected. The drive appears to be around three years old and likely no longer under warranty. Appreciate your assistance!
It's typical when you require the operating system. Retrieve AHCI/RAID drivers from the manufacturer's site, place them on the installation USB in their designated folder, and choose the load driver option at the bottom right when the drive isn't visible.