Problem with the adapter for the Gigabyte X570 gaming laptop.

F5F Stay Refreshed Hardware Desktop Problem with the adapter for the Gigabyte X570 gaming laptop.

Problem with the adapter for the Gigabyte X570 gaming laptop.

Problem with the adapter for the Gigabyte X570 gaming laptop.

U

ULTRAGE
Member

137

06-28-2019, 03:17 PM

#1

Yesterday I installed a new PC with these specifications: processor Amd Ryzen9 3900x, RAM Gigabyte X570 Gaming X, 8GB DDR4 3200MHz, cooler Cooler Master Hyper 212, graphics Asus Gtx 1080 Turbo. It was assembled by the retailer and I brought it home to set up Windows 10 Home. However, the LAN cable isn’t detected even though it’s plugged in. After installing the driver, the screen shows an error: "The Realtek Network Controller was not found if Deep Sleep mode is enabled Please Plug the Cable." I searched online but couldn’t find a solution. I’ve tried tools like DriverEasy, but the issue persists. Could you help resolve this? Thank you in advance. My English isn’t perfect, sorry for the mistakes.

U

ULTRAGE

06-28-2019, 03:17 PM #1

Yesterday I installed a new PC with these specifications: processor Amd Ryzen9 3900x, RAM Gigabyte X570 Gaming X, 8GB DDR4 3200MHz, cooler Cooler Master Hyper 212, graphics Asus Gtx 1080 Turbo. It was assembled by the retailer and I brought it home to set up Windows 10 Home. However, the LAN cable isn’t detected even though it’s plugged in. After installing the driver, the screen shows an error: "The Realtek Network Controller was not found if Deep Sleep mode is enabled Please Plug the Cable." I searched online but couldn’t find a solution. I’ve tried tools like DriverEasy, but the issue persists. Could you help resolve this? Thank you in advance. My English isn’t perfect, sorry for the mistakes.

D

D34D_
Member

162

06-28-2019, 11:29 PM

#2

Yes, the Ethernet lights indicate connectivity. It functions properly in Linux.

D

D34D_

06-28-2019, 11:29 PM #2

Yes, the Ethernet lights indicate connectivity. It functions properly in Linux.

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Petzku1618
Member

181

06-29-2019, 12:46 AM

#3

No Ethernet lights are inactive. I didn't test it using Linux.

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Petzku1618

06-29-2019, 12:46 AM #3

No Ethernet lights are inactive. I didn't test it using Linux.

R

ravakkko
Member

150

06-29-2019, 06:48 AM

#4

Have you checked another cable and device? Consider using a Linux live disk.

R

ravakkko

06-29-2019, 06:48 AM #4

Have you checked another cable and device? Consider using a Linux live disk.

T

TheFronza
Junior Member

14

06-29-2019, 02:06 PM

#5

Used several cables yet still no success. Router indicates the connection is present.

T

TheFronza

06-29-2019, 02:06 PM #5

Used several cables yet still no success. Router indicates the connection is present.