F5F Stay Refreshed Hardware Desktop Problem with RTX 3070

Problem with RTX 3070

Problem with RTX 3070

L
181
12-08-2022, 04:28 AM
#1
Hello,
my RTX 3070 has been with me for nearly a year. I bought it quite affordably last year. However, after updating the drivers, I’ve noticed my screen frequently goes black and the audio cuts out. In the Event Viewer, the NVHD crash occurs with event ID 153. When this happens, the GPU drops below 700mV. To quickly resolve this, I’ve found that running Wallpaper Engine in the background helps, but only with very heavy wallpapers. Another temporary solution is locking my voltages at their maximum using MSI Afterburner. I’m considering selling this GPU someday rather than accepting lower prices or having it become a recurring problem.

PC details:
CPU: Ryzen 5 5600
GPU: Zotac Holo RTX 3070
RAM: 4x8 3200MT/s CL16 G.SKILL TridentZ
MotherBoard: MSI X370 Gaming Pro Carbon (Latest BIOS)
PSU: Montech Century G5 750W Gold
L
LePoteDuQuebec
12-08-2022, 04:28 AM #1

Hello,
my RTX 3070 has been with me for nearly a year. I bought it quite affordably last year. However, after updating the drivers, I’ve noticed my screen frequently goes black and the audio cuts out. In the Event Viewer, the NVHD crash occurs with event ID 153. When this happens, the GPU drops below 700mV. To quickly resolve this, I’ve found that running Wallpaper Engine in the background helps, but only with very heavy wallpapers. Another temporary solution is locking my voltages at their maximum using MSI Afterburner. I’m considering selling this GPU someday rather than accepting lower prices or having it become a recurring problem.

PC details:
CPU: Ryzen 5 5600
GPU: Zotac Holo RTX 3070
RAM: 4x8 3200MT/s CL16 G.SKILL TridentZ
MotherBoard: MSI X370 Gaming Pro Carbon (Latest BIOS)
PSU: Montech Century G5 750W Gold

X
Xnick10000
Junior Member
41
12-16-2022, 10:09 AM
#2
If there are any actions listed here that you haven’t completed yet, it would be wise to do so simply to confirm you have already finished them and remove any doubt.
X
Xnick10000
12-16-2022, 10:09 AM #2

If there are any actions listed here that you haven’t completed yet, it would be wise to do so simply to confirm you have already finished them and remove any doubt.

C
candymanfive
Member
75
12-16-2022, 01:05 PM
#3
Hello, I've tried everything. The symptoms remain unchanged. I'm considering it might be a faulty GPU die.
C
candymanfive
12-16-2022, 01:05 PM #3

Hello, I've tried everything. The symptoms remain unchanged. I'm considering it might be a faulty GPU die.

R
rob71racer
Junior Member
7
12-31-2022, 06:05 PM
#4
So, it's likely just that if nothing helps. It does happen, particularly when you stress your hardware like most gamers do. I've kept my 2060 Super for everyday use, and if I want to really play, I switch to the 3070 but I've used it too much already. Eventually, I'll need something else. Dang it. LOL.
R
rob71racer
12-31-2022, 06:05 PM #4

So, it's likely just that if nothing helps. It does happen, particularly when you stress your hardware like most gamers do. I've kept my 2060 Super for everyday use, and if I want to really play, I switch to the 3070 but I've used it too much already. Eventually, I'll need something else. Dang it. LOL.

V
96
12-31-2022, 07:06 PM
#5
Assuming the chipset driver is updated and the BIOS is current, turn off Global C-State in the AMD CBS menu within the Advanced CPU Configuration section (with Advanced Mode active). After disabling Global C-State, run the same games and use the system as usual when problems occur. If the problem resolves with it disabled, it may indicate a power management issue on your motherboard related to the BIOS version. If you're using the newest BIOS, consider downgrading.
V
VibrationArrow
12-31-2022, 07:06 PM #5

Assuming the chipset driver is updated and the BIOS is current, turn off Global C-State in the AMD CBS menu within the Advanced CPU Configuration section (with Advanced Mode active). After disabling Global C-State, run the same games and use the system as usual when problems occur. If the problem resolves with it disabled, it may indicate a power management issue on your motherboard related to the BIOS version. If you're using the newest BIOS, consider downgrading.

_
_Zayn_
Member
60
12-31-2022, 07:59 PM
#6
I wanted to clarify the reason behind suggesting disabling global C states—it’s actually a common recommendation among experts, especially for Ryzen processors, to ensure IS is properly activated.
_
_Zayn_
12-31-2022, 07:59 PM #6

I wanted to clarify the reason behind suggesting disabling global C states—it’s actually a common recommendation among experts, especially for Ryzen processors, to ensure IS is properly activated.

F
FelixPvPBoss
Junior Member
18
01-04-2023, 03:28 AM
#7
Mainly for testing purposes to determine if the problem is linked to power management. I’ve seen similar concerns with AMD and Nvidia cards on AMD boards.

Adjusting the power settings in the Nvidia control panel to prioritize maximum performance might resolve the issue, but it seemed more like the GPU was struggling to enter a lower or alternative power state that a driver clean reinstall wouldn’t fix completely.

It’s also possible the specific GeForce driver version being installed during testing could be causing problems, as many recent GeForce 591.xx drivers have led to black screens on RTX 30/40 series cards.
F
FelixPvPBoss
01-04-2023, 03:28 AM #7

Mainly for testing purposes to determine if the problem is linked to power management. I’ve seen similar concerns with AMD and Nvidia cards on AMD boards.

Adjusting the power settings in the Nvidia control panel to prioritize maximum performance might resolve the issue, but it seemed more like the GPU was struggling to enter a lower or alternative power state that a driver clean reinstall wouldn’t fix completely.

It’s also possible the specific GeForce driver version being installed during testing could be causing problems, as many recent GeForce 591.xx drivers have led to black screens on RTX 30/40 series cards.

T
Timoteus2811
Member
56
01-24-2023, 12:02 AM
#8
Now you understand. Thank you for explaining. I think it's worth considering, though the C-states mainly impact CPU performance. They only play a small role in graphics card or adapter power. Actually, adapter power is minimal if you use an integrated one, and almost none if you opt for a discreet card.
T
Timoteus2811
01-24-2023, 12:02 AM #8

Now you understand. Thank you for explaining. I think it's worth considering, though the C-states mainly impact CPU performance. They only play a small role in graphics card or adapter power. Actually, adapter power is minimal if you use an integrated one, and almost none if you opt for a discreet card.

F
68
01-31-2023, 04:26 AM
#9
The Global C-State controls power for PCIe link state; disabling it may expose a power management problem, though it could also suggest adjusting Windows' PCIe link state settings might resolve it. Changing the GPU to prioritize maximum performance via the nvidia control panels under Manage 3D Settings in the Global Settings could address the issue, but it still hints at a power management concern. It might be simpler to downgrade the driver to an older version and test first rather than modifying multiple settings.
F
FireDragon7754
01-31-2023, 04:26 AM #9

The Global C-State controls power for PCIe link state; disabling it may expose a power management problem, though it could also suggest adjusting Windows' PCIe link state settings might resolve it. Changing the GPU to prioritize maximum performance via the nvidia control panels under Manage 3D Settings in the Global Settings could address the issue, but it still hints at a power management concern. It might be simpler to downgrade the driver to an older version and test first rather than modifying multiple settings.

B
BossyBobby7
Junior Member
22
01-31-2023, 05:21 PM
#10
Ah, but that's about link states. Not really fully "Global C-states". In fact, they're not exactly the same, though there are definitely some clear connections. Generally, C-states don't have a direct impact on graphics card power.
B
BossyBobby7
01-31-2023, 05:21 PM #10

Ah, but that's about link states. Not really fully "Global C-states". In fact, they're not exactly the same, though there are definitely some clear connections. Generally, C-states don't have a direct impact on graphics card power.