F5F Stay Refreshed Hardware Desktop Problem with PC connecting to Ethernet, freezing in "shutting down" and "restart" mode

Problem with PC connecting to Ethernet, freezing in "shutting down" and "restart" mode

Problem with PC connecting to Ethernet, freezing in "shutting down" and "restart" mode

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MashedPotat0es
Member
54
10-09-2022, 01:58 AM
#1
I'm experiencing problems with my PC where it suddenly fails to connect to Ethernet even though it usually works fine. It connects to Wi-Fi normally, but when I try to enable Ethernet, it doesn't work because it's turned off. I've reset the network settings several times without success. Additionally, whenever I restart or shut down the PC, it keeps displaying the same screen and remains unresponsive. This has happened before but now occurs constantly, so I'm only holding the power button. When I press it to turn it back on, the RGB lights flicker for about 5 to 8 seconds before the PC starts making noise and functioning properly. What could be causing these issues? The only software I've installed is Faceit Anti cheat, but I'm unsure if that's the reason. Also, I can't delete it now—it just stays stuck in uninstall mode. My motherboard details are: Z790 A Prime, 32GB RAM, 6000 MHz processor.
M
MashedPotat0es
10-09-2022, 01:58 AM #1

I'm experiencing problems with my PC where it suddenly fails to connect to Ethernet even though it usually works fine. It connects to Wi-Fi normally, but when I try to enable Ethernet, it doesn't work because it's turned off. I've reset the network settings several times without success. Additionally, whenever I restart or shut down the PC, it keeps displaying the same screen and remains unresponsive. This has happened before but now occurs constantly, so I'm only holding the power button. When I press it to turn it back on, the RGB lights flicker for about 5 to 8 seconds before the PC starts making noise and functioning properly. What could be causing these issues? The only software I've installed is Faceit Anti cheat, but I'm unsure if that's the reason. Also, I can't delete it now—it just stays stuck in uninstall mode. My motherboard details are: Z790 A Prime, 32GB RAM, 6000 MHz processor.

C
ColdVictory
Junior Member
17
10-10-2022, 04:21 PM
#2
What modifications or installations have been made recently? Have you experimented with different Ethernet cables and ports on the router?
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ColdVictory
10-10-2022, 04:21 PM #2

What modifications or installations have been made recently? Have you experimented with different Ethernet cables and ports on the router?

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Asaseufy
Member
179
10-10-2022, 09:02 PM
#3
nothing only faceit anti cheat, the cable is not the problem
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Asaseufy
10-10-2022, 09:02 PM #3

nothing only faceit anti cheat, the cable is not the problem

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ExTeeBee
Junior Member
7
10-11-2022, 01:05 PM
#4
Consider using a Linux USB installation. If you're experiencing boot problems, it could indicate a hardware problem or an issue within Windows. These images typically include standard Ethernet drivers. It can be challenging to observe the messages during startup, but connecting an Ethernet cable should allow Linux to use it before Wi-Fi. You likely don't need to do much beyond checking if web browsing is possible. There may be similar menus to those in Windows to view Ethernet status. I don’t use Linux often enough to remember the command line, so I have to look it up when necessary.

Additionally, if you're not concerned about Ethernet, you might try booting a USB image from memtst86+. It’s not unusual for the system to appear unresponsive due to memory issues, and testing its speed can help identify the problem.
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ExTeeBee
10-11-2022, 01:05 PM #4

Consider using a Linux USB installation. If you're experiencing boot problems, it could indicate a hardware problem or an issue within Windows. These images typically include standard Ethernet drivers. It can be challenging to observe the messages during startup, but connecting an Ethernet cable should allow Linux to use it before Wi-Fi. You likely don't need to do much beyond checking if web browsing is possible. There may be similar menus to those in Windows to view Ethernet status. I don’t use Linux often enough to remember the command line, so I have to look it up when necessary.

Additionally, if you're not concerned about Ethernet, you might try booting a USB image from memtst86+. It’s not unusual for the system to appear unresponsive due to memory issues, and testing its speed can help identify the problem.