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Problem with network switch and computer connection

Problem with network switch and computer connection

T
Texas1047
Posting Freak
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889
02-28-2018, 12:10 AM
#1
Hi, Your PC isn’t connecting to the internet via Ethernet when plugged into a switch, but it works through the router. All switch ports function normally, and even other devices using the same cable connect fine. Your motherboard is an MSI B450 Gaming Plus. What should you try next?
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T
Texas1047
02-28-2018, 12:10 AM #1

Hi, Your PC isn’t connecting to the internet via Ethernet when plugged into a switch, but it works through the router. All switch ports function normally, and even other devices using the same cable connect fine. Your motherboard is an MSI B450 Gaming Plus. What should you try next?

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N
Novaran
Member
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62
03-01-2018, 07:00 AM
#2
Link the cable from the router to the switch, then attach your computers to the switch. A switch simply forwards data packets between Ethernet ports. Your network card needs the router to obtain an IP address.
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N
Novaran
03-01-2018, 07:00 AM #2

Link the cable from the router to the switch, then attach your computers to the switch. A switch simply forwards data packets between Ethernet ports. Your network card needs the router to obtain an IP address.

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M
Matke04
Posting Freak
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825
03-01-2018, 06:23 PM
#3
Everything functions as intended
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M
Matke04
03-01-2018, 06:23 PM #3

Everything functions as intended

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N
Nejc007
Senior Member
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707
03-02-2018, 11:10 AM
#4
Check if the port lights up when you connect your PC to the switch. Identify the specific switch model for reference. Confirm whether any recognized problems appear during this process.
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N
Nejc007
03-02-2018, 11:10 AM #4

Check if the port lights up when you connect your PC to the switch. Identify the specific switch model for reference. Confirm whether any recognized problems appear during this process.

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R
Rok_ka
Member
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146
03-02-2018, 10:46 PM
#5
It doesn't illuminate either on the switch port or the PC. This switch is a Goobay 1000 base-t gigabit model.
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R
Rok_ka
03-02-2018, 10:46 PM #5

It doesn't illuminate either on the switch port or the PC. This switch is a Goobay 1000 base-t gigabit model.

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P
Person_
Member
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126
03-02-2018, 11:11 PM
#6
Consider whether your NIC supports EEE or another power configuration that could be affecting performance. It might help checking the NIC settings on both the PC and the switch, as well as the router, to identify changes that might resolve the issue. Record the current values and test one setting at a time to see if it improves the link status.
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P
Person_
03-02-2018, 11:11 PM #6

Consider whether your NIC supports EEE or another power configuration that could be affecting performance. It might help checking the NIC settings on both the PC and the switch, as well as the router, to identify changes that might resolve the issue. Record the current values and test one setting at a time to see if it improves the link status.

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J
JAYR3D
Junior Member
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2
03-04-2018, 08:07 AM
#7
The issue is resolved. The Ethernet driver was very old. Appreciate the assistance.
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J
JAYR3D
03-04-2018, 08:07 AM #7

The issue is resolved. The Ethernet driver was very old. Appreciate the assistance.

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