Problem with my graphics card driver. Issue affecting visuals and performance.
Problem with my graphics card driver. Issue affecting visuals and performance.
I've been experiencing an unusual problem with my graphics driver over the past six months. Every time I power on my laptop, it starts up correctly, but after roughly 30 seconds to a couple of minutes, it shifts into an odd mode where the GPU locks into performance state 5 and stays there regardless of commands. This causes my maximum GPU memory frequency to drop from 7000Mhz to 800Mhz, leading to significant drops in frame rate. During the brief period when everything worked normally—roughly 30 seconds to 2 minutes—I ran a benchmark called Furmark(GL) at 800x600 resolution and achieved FPS between 100 and 110. However, once the glitch occurred, my performance plummeted to just 20-25 FPS. This issue persists until I reinstall my NVIDIA drivers, after which it returns to normal and adapts based on the workload. If I put the PC to sleep or restart it, the problem reappears. For the last six months, whenever I boot up, I have to reinstall the graphics drivers. Although this process is frustrating, it’s been happening consistently. To fix it, I've tried various solutions—adjusting power plans, reformatting the system, using DDU to remove and reinstall drivers, updating BIOS, using outdated drivers, disabling non-Microsoft startup items—but none worked. The situation remains unresolved. Could anyone offer assistance with this? Here are my computer details:
- Manufacturer: MONSTER Model: TULPAR T7 V19.4
- Touch Input Detected: Yes
- Processor: Intel® i7-9750H @ 2.60GHz
- CPU Family: 0x6
- Model: 0x9e
- Speed: 2592 MHz
- Logical Processors: 6
- Hyper-threading: Supported
- Video Card: Intel® UHD Graphics 630
- Driver: nvldumd.dll (version 31.0.101.1999)
- DirectX: Version 32.0.15.6636
- Monitor: 60 Hz
- Desktop Color Depth: 32 bits per pixel
- Primary Display: 1920 x 1080
- RAM: 16GB (16240 Mb)
It seems you've experimented with various solutions. The first thing that comes to mind is removing the battery if it's detachable, to check if that affects its performance. I've noticed faulty power adapters can cause laptops to behave strangely—like incorrect voltage or insufficient power—which might be causing them to slow down. You might also consider contacting the manufacturer; they could have information about the issue and a potential fix, even outside warranty periods.
Welcome to the forums! Have you contacted customer support? That seems very strange and given the reformat, likely a hardware error. You could try a linux live USB, but not sure how successful that will be on a turkish laptop with NV GPU. Worth a shot. It *could* be a borked VBIOS, but, again, it might be impossible to find a correct one to push via NVFlash
I didn’t realize you were pointing out that my battery is already taken out. That doesn’t seem likely.
It appears to be a hardware problem, though fixing the graphics driver resolves it. This suggests the issue might be software-based.
Linux functions properly and Turkish is among the languages available. Type "ls -l /usr/share/locale/" in your terminal. Note that some applications may not work with every language, so you might need to add a localization package for specific programs or your desktop setup.
Be extremely cautious when modifying the BIOS flash; it could render the laptop unusable. I recommend reaching out to customer support to retrieve the original factory BIOS for your device. Check Event Viewer or Device Manager for any error codes—such as code 43 in DM—that may signal a failing component.