Problem with MSI X570 failing to access the hard drive.

F5F Stay Refreshed Hardware Desktop Problem with MSI X570 failing to access the hard drive.

Problem with MSI X570 failing to access the hard drive.

Problem with MSI X570 failing to access the hard drive.

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samigurl0903
Senior Member

603

03-24-2019, 03:27 PM

#1

Hey there, I'm trying to figure out a problem with my recent build. The new motherboard isn't accepting any SATA hard drives. I have two SSDs—250GB and 1TB—but I bought a 2TB SATA drive to add to the setup. So far, the board still won't recognize it. I reached out to Seagate, who sent me replacements, but none are working. I've tried troubleshooting myself: changed cables, ports, reinstalled Windows, and even flashed the BIOS multiple times (still on the original version). My other SSDs are fine, and I’ve tested the new drives with the cables, but the BIOS still can't read them. I’m really stuck and would appreciate any advice. My system includes a Ryzen 3700X, an MSI X570 Gaming Edge WIFI, a 32GB Corsair Vengeance Pro, a Samsung 850 EVO 250GB (boot), a Samsung 860 EVO 1TB (Corsair 750X), and the Seagate 2TB drive I’m having issues with. Thanks for your help!

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samigurl0903

03-24-2019, 03:27 PM #1

Hey there, I'm trying to figure out a problem with my recent build. The new motherboard isn't accepting any SATA hard drives. I have two SSDs—250GB and 1TB—but I bought a 2TB SATA drive to add to the setup. So far, the board still won't recognize it. I reached out to Seagate, who sent me replacements, but none are working. I've tried troubleshooting myself: changed cables, ports, reinstalled Windows, and even flashed the BIOS multiple times (still on the original version). My other SSDs are fine, and I’ve tested the new drives with the cables, but the BIOS still can't read them. I’m really stuck and would appreciate any advice. My system includes a Ryzen 3700X, an MSI X570 Gaming Edge WIFI, a 32GB Corsair Vengeance Pro, a Samsung 850 EVO 250GB (boot), a Samsung 860 EVO 1TB (Corsair 750X), and the Seagate 2TB drive I’m having issues with. Thanks for your help!

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realfuzzpikchu
Member

208

03-25-2019, 09:04 PM

#2

Do you have a self-contained SATA card to test?

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realfuzzpikchu

03-25-2019, 09:04 PM #2

Do you have a self-contained SATA card to test?

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CrimsonFrenzy
Junior Member

44

03-25-2019, 10:29 PM

#3

You've likely attempted this, but when you navigate to the hard drive setup and try to create a new volume, it should display the image shown.

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CrimsonFrenzy

03-25-2019, 10:29 PM #3

You've likely attempted this, but when you navigate to the hard drive setup and try to create a new volume, it should display the image shown.

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camila_543
Junior Member

11

03-26-2019, 05:46 PM

#4

You've tested the USB adapter but it remains unrecognized.

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camila_543

03-26-2019, 05:46 PM #4

You've tested the USB adapter but it remains unrecognized.

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Jamie2022
Junior Member

43

04-01-2019, 08:05 AM

#5

I attempted but only displays your two SSDs.

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Jamie2022

04-01-2019, 08:05 AM #5

I attempted but only displays your two SSDs.