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Problem with laptop Wi-Fi performance following NIC installation.

Problem with laptop Wi-Fi performance following NIC installation.

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CrustyChummy
Junior Member
34
09-01-2016, 05:22 PM
#1
I'm facing some uncertainty about what could be behind the strange problem I encountered after swapping the WiFi card in my Dell Inspiron 3535. Backstory: I purchased this laptop at a reasonable price but wanted to upgrade parts like RAM, storage, and the WiFi 5 chipset to boost performance with my RAX120 router. I installed an Intel AX200 M.2 card, which works fine with the WLAN port on my MOBO. After setup, I tested speeds against my old AC card and was thrilled to see over 220Mbps. Now I'm struggling to reach more than 120-150Mbps. I double-checked the controller's speed reading (1.2Gbps) and even reinstalled drivers, but nothing changes. My connections look secure, and my phone shows speeds around 300/10Mbps—still decent, though not ideal. I've also tried transferring files over a hard drive connected to the router, but maxed out at 150Mbps. I'm really puzzled and need guidance. Please help!
C
CrustyChummy
09-01-2016, 05:22 PM #1

I'm facing some uncertainty about what could be behind the strange problem I encountered after swapping the WiFi card in my Dell Inspiron 3535. Backstory: I purchased this laptop at a reasonable price but wanted to upgrade parts like RAM, storage, and the WiFi 5 chipset to boost performance with my RAX120 router. I installed an Intel AX200 M.2 card, which works fine with the WLAN port on my MOBO. After setup, I tested speeds against my old AC card and was thrilled to see over 220Mbps. Now I'm struggling to reach more than 120-150Mbps. I double-checked the controller's speed reading (1.2Gbps) and even reinstalled drivers, but nothing changes. My connections look secure, and my phone shows speeds around 300/10Mbps—still decent, though not ideal. I've also tried transferring files over a hard drive connected to the router, but maxed out at 150Mbps. I'm really puzzled and need guidance. Please help!

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sprinklekitten
Junior Member
27
09-04-2016, 12:22 AM
#2
Did you fully remove the old WLAN adapter drivers before setting up the Intel AX200? What is your RAX120's WiFi configuration? Speeds around 120-150Mbps seem to cap at 2.4GHz. Are you using the 2.4GHz or 5GHz network? Perform a wireless scan with WiFi Analyzer on the Dell and share the 2.4GHz and 5GHz band results.
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sprinklekitten
09-04-2016, 12:22 AM #2

Did you fully remove the old WLAN adapter drivers before setting up the Intel AX200? What is your RAX120's WiFi configuration? Speeds around 120-150Mbps seem to cap at 2.4GHz. Are you using the 2.4GHz or 5GHz network? Perform a wireless scan with WiFi Analyzer on the Dell and share the 2.4GHz and 5GHz band results.

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QuintenvH2001
Member
183
09-06-2016, 03:46 PM
#3
I attempted a full reinstall of the wireless drivers without wiping them first. I might go back and try that again. I can verify I’m using the 5GHz network—I deliberately split 2.4G and 5G into separate SSIDs when setting up the router.
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QuintenvH2001
09-06-2016, 03:46 PM #3

I attempted a full reinstall of the wireless drivers without wiping them first. I might go back and try that again. I can verify I’m using the 5GHz network—I deliberately split 2.4G and 5G into separate SSIDs when setting up the router.

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DaDoxOP
Junior Member
41
09-06-2016, 04:41 PM
#4
I managed to figure out that the speed problem only happens when the PC is on battery. With the laptop plugged in, it runs at full speed. I remember there used to be an option in power settings to adjust this, but it seems removed or changed. I set the power mode to Best Performance, but nothing about Dice appears. I’m really puzzled now.
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DaDoxOP
09-06-2016, 04:41 PM #4

I managed to figure out that the speed problem only happens when the PC is on battery. With the laptop plugged in, it runs at full speed. I remember there used to be an option in power settings to adjust this, but it seems removed or changed. I set the power mode to Best Performance, but nothing about Dice appears. I’m really puzzled now.

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blaser_pvp_op
Junior Member
18
09-06-2016, 06:01 PM
#5
The problem has been resolved finally. I discovered an old 2006 post from another Dell system dealing with the same issue. Here’s the link: https://www.dell.com/community/en/conver...a8de29e216. The steps involved were: open Device Manager, right-click the network card, choose Properties, select Advanced, then MIMO Power Save Mode, and set it to No SMPS. It’s strange they placed that setting so deep down! I understand it was meant to save battery, but if you need power now, just override it.
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blaser_pvp_op
09-06-2016, 06:01 PM #5

The problem has been resolved finally. I discovered an old 2006 post from another Dell system dealing with the same issue. Here’s the link: https://www.dell.com/community/en/conver...a8de29e216. The steps involved were: open Device Manager, right-click the network card, choose Properties, select Advanced, then MIMO Power Save Mode, and set it to No SMPS. It’s strange they placed that setting so deep down! I understand it was meant to save battery, but if you need power now, just override it.