Problem with laptop while setting up Windows Update

F5F Stay Refreshed Hardware Notebooks Problem with laptop while setting up Windows Update

02-11-2016, 09:25 AM

My old laptop is a Lenovo ideapad 100 running Windows 10, but recently when I shut it down a warning appears saying "Preparing to configure Windows." Please don't turn it off. The issue is it's stuck in the configuring phase. I left it for a long time and eventually had to turn it off. The next day it shows a message about configuring the Windows update, which is 35% complete. Is there anything I can do to help it finish configuring? Thanks.

SmartK1LLeR

02-11-2016, 09:25 AM #1

Neidro
Senior Member

453

02-11-2016, 10:32 AM

I think there might be an OS problem, maybe linked to the storage drive. Does your Lenovo have a hard disk or solid-state drive? Have you attempted to start in Safe Mode to check if it boots?

Neidro

02-11-2016, 10:32 AM #2

I think there might be an OS problem, maybe linked to the storage drive. Does your Lenovo have a hard disk or solid-state drive? Have you attempted to start in Safe Mode to check if it boots?

Rlenger
Junior Member

02-15-2016, 12:44 AM

It's HDD. I haven't used safe mode before. I'll try it out. Thanks.

Rlenger

02-15-2016, 12:44 AM #3

It's HDD. I haven't used safe mode before. I'll try it out. Thanks.

davachio
Member

204

03-04-2016, 08:55 AM

I'm having trouble accessing safe mode. When the computer starts, a blue screen appears asking to configure Windows Update. After it disappears, I can log back in but get stuck on a 35% progress message. All I need is advice on how to fix this issue.

davachio

03-04-2016, 08:55 AM #4

ZedMid
Junior Member

03-25-2016, 12:25 PM

Find the information here: https://support.microsoft.com/en-us...-w...b5a3024da5

ZedMid

03-25-2016, 12:25 PM #5

Find the information here: https://support.microsoft.com/en-us...-w...b5a3024da5

Herobrine8499
Member

03-26-2016, 02:14 AM

How full is your hard drive. If there is no room to finish the updates install it will be forever stuck in update mode as it just has nowhere to finish to.

Herobrine8499

03-26-2016, 02:14 AM #6

How full is your hard drive. If there is no room to finish the updates install it will be forever stuck in update mode as it just has nowhere to finish to.

Nayumo
Member

118

03-26-2016, 08:44 PM

Thanks for the replies. I'm still able to use the laptop but the configuring is still stuck on 35%. There isn't a lot on my hard drive but the laptop is maybe 7 years old. I haven't done a system restore for years but if I did, would this happen again I wonder? I have started to get a message now and again about moving on from windows10 to 11. I'll have to find out if the Lenovo ideapad 100 is compatible. What do you think? Thanks

Nayumo

03-26-2016, 08:44 PM #7