Problem with laptop stopping unexpectedly during gameplay
Problem with laptop stopping unexpectedly during gameplay
Hello,
My laptop is nearly six years old now and has no battery since I removed it. I didn’t replace it with a new one because the original ones are quite costly for me. In early February 2025, my adapter broke. After that, even though I upgraded to a more robust one, it has a higher capacity than what my laptop requires. It’s shutting down unexpectedly during games. The issue isn’t consistent—sometimes it doesn’t shut down at all, but days later I can’t open the game I was playing. For normal tasks like browsing or drawing, it works fine.
I checked temperatures and found it was around 70°C when idle at startup, so I cleaned the thermal paste and reapplied it, but the problem persisted. When I tested with separate CPU and GPU loads, only the GPU (GTX 1050Ti) caused the issue. I also looked online but couldn’t find a solution. I took it to a repair shop, asked friends for advice, and discovered that both the GPU and motherboard might be damaged—possibly due to temperature changes from moving from cold to room temperature and the lack of battery power. What could be causing this and is there a fix possible?
My laptop model is Casper Excalibur G670 and it includes:
- Intel i7-8750H at 2.20 GHz
- Nvidia GTX 1050Ti
- 16 GB DDR4 RAM (origin unknown)
Welcome to the forums, newcomer!
Your laptop is nearly six years old and has no battery left since you took it out.
You might want to check if the vents in your laptop are blocked by dust or debris. This could also be a reason to replace the thermal paste and pads with better quality options.
You have 16 GB of DDR4 RAM (the brand isn't clear).
While you're taking apart the laptop, it would be helpful to know the model and make of your RAM.
It might also be useful to see if your laptop's BIOS needs an update.
I believe the old adapter's cables might have disconnected because when you pushed its cables inwards, it stopped working immediately upon release. You used it for a few months before it failed, and it had been fixed before. This could potentially lead to issues.