F5F Stay Refreshed Hardware Desktop Problem with Intel Wireless AC 3168 and Bluetooth connection.

Problem with Intel Wireless AC 3168 and Bluetooth connection.

Problem with Intel Wireless AC 3168 and Bluetooth connection.

K
Kay123_
Senior Member
368
01-10-2025, 10:26 PM
#1
Hi! Your Cyberpower Gaming PC uses an Intel® Dual Band Wireless-AC 3168 for both Wi-Fi and Bluetooth. The Bluetooth stopped working unexpectedly. After checking Device Manager, hidden devices were missing, and drivers under Bluetooth didn’t show any connection. You removed the existing drivers and reinstalled them from Intel’s site, but it didn’t fix the issue. The installer claimed success, yet nothing appeared in Device Manager. I found a forum thread discussing this problem and followed the instructions, but it still didn’t work. No solution seems available online. You mentioned photos are attached for reference. Please let me know if you need further assistance. Thank you!
K
Kay123_
01-10-2025, 10:26 PM #1

Hi! Your Cyberpower Gaming PC uses an Intel® Dual Band Wireless-AC 3168 for both Wi-Fi and Bluetooth. The Bluetooth stopped working unexpectedly. After checking Device Manager, hidden devices were missing, and drivers under Bluetooth didn’t show any connection. You removed the existing drivers and reinstalled them from Intel’s site, but it didn’t fix the issue. The installer claimed success, yet nothing appeared in Device Manager. I found a forum thread discussing this problem and followed the instructions, but it still didn’t work. No solution seems available online. You mentioned photos are attached for reference. Please let me know if you need further assistance. Thank you!

K
KadoAssassin26
Junior Member
30
01-13-2025, 05:58 AM
#2
I'm experiencing the same problem again.
K
KadoAssassin26
01-13-2025, 05:58 AM #2

I'm experiencing the same problem again.