Problem with inserting 16-pin adapter into GPU; it doesn't fit fully.
Problem with inserting 16-pin adapter into GPU; it doesn't fit fully.
A little more than a month ago I bought an MSI Ventus 2x 4070 ti Super and have been struggling to fully insert the included 16-pin adapter into the connector. Despite my efforts, pushing it didn’t work. I’ve checked for bent pins, dust, and even used a small amount of dielectric grease, which MSI recommended themselves, but nothing helped. Eventually, they sent me a new adapter, but it still didn’t fit properly. I’m running out of options and hope someone here can offer alternative advice.
Welcome to the forums, newcomer! The connector should be inserted fully, according to a video I couldn't locate on Gamers Nexus's YouTube channel. Have you tried moving it (like most people do with their 24pin connector on the motherboard)? Maybe avoid sharing images of the connector you mention. Please post your image(s) on Imgur or similar platforms and then share a link in this thread.
They requested a return so MSI users could disconnect the cable. Did they send you the same GPU with the same adapter? Likely, they tested it after removing the cable (disconnect, reattach, check card, remove cable, return card and cable). It seems the issue might be with the manufacturing of either the cable or the GPU connector, as it happened with different adapters. MSI would have noticed this during the RMA process.
Most adapters include a lock pin on the side you don’t see; pulling the connector without lifting the pin won’t work. The "click" when plugging it in is important to confirm the pin is properly engaged.
Thank you for the welcome!
I've tested adjusting it, but it didn't seem very effective. Here are some photos I took from various angles:
https://imgur.com/a/7t67aPA
View: https://imgur.com/a/7t67aPA
From what I can see, everything appears to be in order.
I just verified the serial number and it looks like they sent back the identical one. At this stage, I suspect I’m not applying enough effort. Still, the contrast between the 8-pin connectors on my 3070—easy to plug in and out—and the new 16-pin ones has really made me realize how frustrating these things are. I’m really worried about possibly harming the GPU given how costly these devices are. If any advice here doesn’t work, I might have to look for a local shop to install the adapter instead, even though that sounds silly.
I used my MSI 4080 initially, though it felt quite tight at first. I didn’t have to force it much. After a few attempts it became much easier. You might want to remove the card from the case (including the adapter) to gain better control. Carefully inspect the connector from all angles and try plugging it in. Once you get it in, press the pin to release the lock and disconnect it. Repeat the process. The second time should be simpler. Just avoid doing this too often since those cables have a limited number of connections and you want to keep as many as possible in the bank.
are you employing the adapter? what is your psu's make and model, i would locate a suitable cable as these adapters are quite unreliable.
Sorry for the delayed reply, I've been attempting to connect the adapter that came with the GPU. The PSU I'm using is a Cooler Master MWE Gold 850 V2 Full Modular.
Skip the 3070 and start with a single 12x4 ATX 3.0 or 3.1 cable. Every pin is keyed to prevent mistakes—just one direction works. Keep the connector steady and flat. You won't need to force it. Your method seems a bit off.