Problem with heatsink and motherboard screws.
Problem with heatsink and motherboard screws.
You’ve removed the first M.2 heatsink and noticed the screw seems damaged. You’re unsure if the standoff is welded or can be unscrewed, have tried cutting it with wire cutters without success, and reached out to Gigabyte for advice. You need guidance on whether to try a screw extractor kit or consider alternative solutions.
I don't grasp what you're observing. From what I see, that screw seems quite simple to remove. What does the motherboard appear to be like? Is anything missing? Please try to capture clearer images with better lighting and stability. Edited January 19, 2024 by leclod
I find it difficult to understand what’s happening in those photos. Wire-cutters aren’t meant for cutting screws or bolts—they’ll just damage the tool. If you can’t secure the nut with a vice grip and take out the screw, drilling it out might be better. Still, drilling requires keeping the screw steady. You’ll also need replacements later. But in that picture, it seems like there’s a plastic tab at the bottom. Wasn’t this intended for a quick-release style? Some of these boards don’t let the screw come out easily—it’s a quick-release design. Have you looked over your manual to confirm?
I would return it for repair and receive a replacement that won’t fail when removing the M.2 heat sink.