F5F Stay Refreshed Hardware Desktop Problem with headphones and microphone?

Problem with headphones and microphone?

Problem with headphones and microphone?

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Dementor100
Junior Member
18
04-16-2025, 01:42 AM
#1
There seems to be an issue with the headphones not producing any sound at all, except when connected to a monitor. The only way they function is through a PC monitor, and the microphone also doesn't work properly. It appears there might be a problem with the audio output or connection settings. I tried reinstalling Windows but the problem persists.
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Dementor100
04-16-2025, 01:42 AM #1

There seems to be an issue with the headphones not producing any sound at all, except when connected to a monitor. The only way they function is through a PC monitor, and the microphone also doesn't work properly. It appears there might be a problem with the audio output or connection settings. I tried reinstalling Windows but the problem persists.

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Rinusvandijk
Member
141
04-16-2025, 10:14 PM
#2
Welcome to the forums, newcomer!
When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time. Include the headphones you're trying to work with.
Moved thread from Displays section to Systems section.
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Rinusvandijk
04-16-2025, 10:14 PM #2

Welcome to the forums, newcomer!
When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time. Include the headphones you're trying to work with.
Moved thread from Displays section to Systems section.

_
_ScottRockz
Junior Member
3
04-16-2025, 11:31 PM
#3
PC Specifications
Motherboard: A320M PRO-VD/S
CPU: Ryzen 5 5600
GPU: RTX 3060 Ti
CPU Cooler: stock
RAM: 16GB DDR4
HDD: Western Digital 1TB
PSU: 600w, 1 year old
OS: Windows 11 Pro
Monitor: Samsung Odyssey G3
Headphones are irrelevant since I've tried several and they all performed the same on my system
_
_ScottRockz
04-16-2025, 11:31 PM #3

PC Specifications
Motherboard: A320M PRO-VD/S
CPU: Ryzen 5 5600
GPU: RTX 3060 Ti
CPU Cooler: stock
RAM: 16GB DDR4
HDD: Western Digital 1TB
PSU: 600w, 1 year old
OS: Windows 11 Pro
Monitor: Samsung Odyssey G3
Headphones are irrelevant since I've tried several and they all performed the same on my system

W
weyheynicole
Member
50
04-17-2025, 04:23 AM
#4
What is the model and make of the computer's enclosure? Are there two distinct ports—one for headphones and another for microphones—or is there a single port serving both functions? If it's the latter, an adapter might be necessary.
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weyheynicole
04-17-2025, 04:23 AM #4

What is the model and make of the computer's enclosure? Are there two distinct ports—one for headphones and another for microphones—or is there a single port serving both functions? If it's the latter, an adapter might be necessary.

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alicat428
Junior Member
35
05-02-2025, 01:18 AM
#5
Is it a connection to the motherboard or the case?
A
alicat428
05-02-2025, 01:18 AM #5

Is it a connection to the motherboard or the case?

S
SirAndre
Junior Member
3
05-06-2025, 11:13 AM
#6
Is the cable used for connecting headphones to your monitor a USB3 port or an audio lead with 3.5mm stereo jacks at each end? Explore the Windows Control Panel, choose Sounds, tap the Playback tab and navigate through the list of playback devices to identify which one you're using. Your current audio output is listed as Dell UP3017, meaning your monitor is connected via USB for audio on its speakers and HDMI for video. Audio from your PC travels through USB to the monitor, where it's transformed into sound by a DAC codec before reaching the speakers. To connect your headphones properly, switch the Playback device in Sounds to Headphones. Ensure Windows is configured to use the correct output settings.
S
SirAndre
05-06-2025, 11:13 AM #6

Is the cable used for connecting headphones to your monitor a USB3 port or an audio lead with 3.5mm stereo jacks at each end? Explore the Windows Control Panel, choose Sounds, tap the Playback tab and navigate through the list of playback devices to identify which one you're using. Your current audio output is listed as Dell UP3017, meaning your monitor is connected via USB for audio on its speakers and HDMI for video. Audio from your PC travels through USB to the monitor, where it's transformed into sound by a DAC codec before reaching the speakers. To connect your headphones properly, switch the Playback device in Sounds to Headphones. Ensure Windows is configured to use the correct output settings.

Z
zaczac1234
Member
108
05-06-2025, 12:28 PM
#7
In the playback area it displays my screen only
Z
zaczac1234
05-06-2025, 12:28 PM #7

In the playback area it displays my screen only

K
killingboss812
Junior Member
49
05-07-2025, 04:51 PM
#8
in both situations there is just a buzzing noise, i'm not sure if it's a sound card issue on the motherboard, since this seems to have happened suddenly without any prior problems.
K
killingboss812
05-07-2025, 04:51 PM #8

in both situations there is just a buzzing noise, i'm not sure if it's a sound card issue on the motherboard, since this seems to have happened suddenly without any prior problems.

3
3Edge
Senior Member
718
05-08-2025, 11:27 AM
#9
I have two jacks for mic and headphones, which I bought, but the adapter I tried doesn't work.
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3Edge
05-08-2025, 11:27 AM #9

I have two jacks for mic and headphones, which I bought, but the adapter I tried doesn't work.

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ravakkko
Member
150
05-08-2025, 12:55 PM
#10
Take off the front panel audio connection and test the audio ports on the motherboard.
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ravakkko
05-08-2025, 12:55 PM #10

Take off the front panel audio connection and test the audio ports on the motherboard.

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