F5F Stay Refreshed Hardware Desktop Problem with Gigabyte Z690 DDR5 RAM not functioning.

Problem with Gigabyte Z690 DDR5 RAM not functioning.

Problem with Gigabyte Z690 DDR5 RAM not functioning.

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sup3rch33s3
Junior Member
16
09-03-2021, 11:54 AM
#1
Help! My A1 B1 & B2 slots aren't working on my motherboard. I have a Gigabyte Z690 with DDR5 gaming RAM and two 16GB DDR5 4800 units. When I put the RAM in A2 and B2, the system won’t boot and the RAM light stays on. But when I remove it from B2, it boots fine. I thought maybe the RAM was faulty, but swapping it didn’t help. My motherboard details are: Gigabyte Z690 DDR5 gaming x Intel 12900K, Arctic Liquid Freezer II cooler, two 16GB DDR5 RAM sticks, and a Gigabyte RTX 3070 Ti with 80+ Gold power supply. I’m confused about why it doesn’t work.
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sup3rch33s3
09-03-2021, 11:54 AM #1

Help! My A1 B1 & B2 slots aren't working on my motherboard. I have a Gigabyte Z690 with DDR5 gaming RAM and two 16GB DDR5 4800 units. When I put the RAM in A2 and B2, the system won’t boot and the RAM light stays on. But when I remove it from B2, it boots fine. I thought maybe the RAM was faulty, but swapping it didn’t help. My motherboard details are: Gigabyte Z690 DDR5 gaming x Intel 12900K, Arctic Liquid Freezer II cooler, two 16GB DDR5 RAM sticks, and a Gigabyte RTX 3070 Ti with 80+ Gold power supply. I’m confused about why it doesn’t work.

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Avinox
Member
56
09-03-2021, 01:45 PM
#2
The precise part number for the RAM isn't specified. Based on the memory support list, the ADATA RAM is generally limited to a single slot, though one model is confirmed to work with two slots.
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Avinox
09-03-2021, 01:45 PM #2

The precise part number for the RAM isn't specified. Based on the memory support list, the ADATA RAM is generally limited to a single slot, though one model is confirmed to work with two slots.

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Maxmas
Junior Member
4
09-03-2021, 10:34 PM
#3
Gigabyte experienced some RAM compatibility problems recently. Are you using the latest BIOS version? All three BIOS updates enhance support for DDR5.
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Maxmas
09-03-2021, 10:34 PM #3

Gigabyte experienced some RAM compatibility problems recently. Are you using the latest BIOS version? All three BIOS updates enhance support for DDR5.

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livingfinger
Member
52
09-03-2021, 10:39 PM
#4
Initial thought points to poor memory controller in the CPU. Consider attempting a CMOS reset to assist confirmation
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livingfinger
09-03-2021, 10:39 PM #4

Initial thought points to poor memory controller in the CPU. Consider attempting a CMOS reset to assist confirmation

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Creeperman3
Senior Member
454
09-06-2021, 03:12 PM
#5
Update motherboard BIOS. What model exactly?
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Creeperman3
09-06-2021, 03:12 PM #5

Update motherboard BIOS. What model exactly?

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WitherStarWolf
Member
223
09-13-2021, 04:49 PM
#6
This problem has been ongoing. I previously sent back a Z690. My advice is to purchase a Z790 with a DDR5 compatible chipset or move to AMD AM5, which is what I chose.
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WitherStarWolf
09-13-2021, 04:49 PM #6

This problem has been ongoing. I previously sent back a Z690. My advice is to purchase a Z790 with a DDR5 compatible chipset or move to AMD AM5, which is what I chose.