Problem with Gaming PC During Gameplay

Magnola
Junior Member

04-20-2023, 05:48 AM

Hi all,
My gaming PC has recently started freezing/crashing while playing games. There's no input from anything else once the PC freezes and the only solution is to reboot the PC using the PC power button.
Weirdly, this only started while playing Amazon's New World.
I've linked a paste bin of my DxDiag if that helps? Any help/advice would be greatly appreciated.
Cheers
https://pastebin.com/VJNCmYi5

Magnola

04-20-2023, 05:48 AM #1

Nero12321
Posting Freak

858

04-23-2023, 01:09 PM

New World has experienced problems with certain graphics cards.
they may occasionally crash or even stop working completely.
look into the game's forums for any discussions about adjusting settings that could ease the problem.

Nero12321

04-23-2023, 01:09 PM #2

_The_Aquarius_
Member

173

04-23-2023, 02:43 PM

Thank you for your response.
Your PC becomes unresponsive during gameplay, and switching to New World resolves the issue.

_The_Aquarius_

04-23-2023, 02:43 PM #3

Thank you for your response.
Your PC becomes unresponsive during gameplay, and switching to New World resolves the issue.

Lucass123
Member

108

04-26-2023, 12:40 PM

What’s the full pc spec?

Lucass123

04-26-2023, 12:40 PM #4

What’s the full pc spec?

Fox_M
Junior Member

04-30-2023, 11:39 AM

Run DDU in Safe Mode to delete all graphics files and settings. Then reinstall the newest minimal driver package directly from AMD or Nvidia.

Fox_M

04-30-2023, 11:39 AM #5

Run DDU in Safe Mode to delete all graphics files and settings. Then reinstall the newest minimal driver package directly from AMD or Nvidia.

Frostboy
Junior Member

05-21-2023, 08:43 PM

Processor: Intel® Core™ i5-9400F CPU @ 2.90GHz (6 CPUs), ~2.9GHz
Memory: 8192MB RAM
Graphics: NVIDIA GeForce GTX 1660
256gb SSD
3TB HDD

Frostboy

05-21-2023, 08:43 PM #6

Processor: Intel® Core™ i5-9400F CPU @ 2.90GHz (6 CPUs), ~2.9GHz
Memory: 8192MB RAM
Graphics: NVIDIA GeForce GTX 1660
256gb SSD
3TB HDD

Classy_Mexican
Member

05-23-2023, 01:10 AM

Hi, thank you for your question. DDU stands for Digital Distribution Unit, which is a system used to manage digital content delivery. If you're unsure about how to use it, let me know and I can explain further.

Classy_Mexican

05-23-2023, 01:10 AM #7

crafteur57
Member

107

05-24-2023, 03:45 PM

google it

crafteur57

05-24-2023, 03:45 PM #8

google it

ricby
Senior Member

681

05-25-2023, 12:16 AM

Just an update. I noticed my rig was covered in dust, particularly near the graphics card, fan, and heat sink. After cleaning it thoroughly and restarting, my PC still froze after a short gaming session. A GPU stress test showed the GPU temperatures reaching about 70°C, which caused the issue. I’m thinking the problem might be with the graphics card itself. Any good fixes besides replacing it?

ricby

05-25-2023, 12:16 AM #9