Problem with Filmora X
Problem with Filmora X
Hi everyone, filmora X often crashes when I open a project... anyone has suggestions?
Issue Details:
Event Name: APPCRASH
App Name: Wondershare Filmora X.exe
Version: 10.1.20.15
Timestamp: 601c17e2
Fault Module: ntdll.dll
Version: 6.1.7601.24499
Timestamp: 5d0115b0
Exception Code: c0000005
Offset: 000000000002a407
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 17417
Extra Info: ca7d
Extra Info: ca7db153d88539b07958f132092fdc3f
Extra Info: 61e7
Extra Info: 61e724f66901cf55fc3ec1c6d98cc1bf
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Did it function before? Have you attempted a reinstallation? Are you using the complete or trial version?
Have you made any installations or modifications prior to this issue? Are there any problems with other programs? Is your Windows version current and updated? The same applies to the main drivers.
Did you make any changes prior to this issue? No
Are there problems with other programs? No, only this Filmora X
Is the Windows version current and updated? Yes, same for main drivers? Windows 7, all drivers up to date.
Do you have access to the complete or trial version? Where did you obtain your installation files?