Problem with CPU temperature Need help resolving overheating issues on your processor.
Problem with CPU temperature Need help resolving overheating issues on your processor.
Hi guys, writing this topic on behalf of a friend. We build him a PC when the 3080 released, so around 3-4 years ago. For the first year or so, the PC ran totally fine, but for the last 2 it's had a very unusual problem. So to get the specs out of the way first, he has a: 3080 Founders - 32gb - Ryzen 7 5800x - MSI B550 (Don't know the exact model) We're both at work today so I don't have the pc in front of me, so I will do my very best to give every detail. So what happens is, and it's probably a 1 a month thing is, my friend will boot his PC up and it will load to windows normally, but the fans will kick in really hard from the off and after around 10 minutes or so of just been inactive on the windows screen, the PC will shut down. When he then boots it up, before it even gets to the bios, he gets a white box with a warning saying CPU OVERHEATING ALERT. PLEASE CHECK CPU COOLER IS FIRMLY ATTACHED. This cycle will happen over and over when he tries to boot up the machine. If he leaves the PC for around 5 minutes before booting up, it will load further into the startup, but will still shut down. This cycle will continue, unless he leaves the PC for around 2 hours, then it will boot up normal and work. He uses the PC daily for gaming, and usually has stints of around 3-5 hours each day, so when it works, it works fine, but as said at the beginning of this, this error seems to crop up once a month, sometimes he wont see it for two months or so, so not really sure whats going on. Also, we live in the UK, so it's not very hot where we are, so the ambient temp definitely isn't an issue. Any help, or questions will be appreciated to try and solve this. Thank you
I attempted to cover all aspects and missed some points. We reapplied thermal paste and verified the temperatures. During gameplay, it maintained a stable 50-60 range consistently. I also ran Prime95 on it, and it performed well without overheating. He mentioned that after turning it on yesterday, the cooler’s LED displayed current temperatures. The first boot dropped to 40 degrees, but whenever he tried to restart it immediately afterward, the temperature rose by about five degrees. Clearly, it hasn’t reached a dangerous level. I forgot a few details. We re-applied thermal paste around six months ago using the Grizzly Kryonaut. The fans are clean, and we even blasted the PC with a fan cleaner to remove dust. This issue is quite unusual—it’s intermittent, which suggests everything is okay. It just shows up occasionally, like a small fluctuation. It’s a water cooler, and the fans spin while the pump operates.
@SM Phoo, did you manage to resolve or fix the problem? I experienced the same issue myself (R7 5800X, X570 Hero, Asus Strix 3080, Kraken Z73). After leaving the PC for some tasks and returning, it shut down immediately. When I power it back on, a CPU overheating alert appears and the system stops. I think the pump might be faulty—when I try to check it, fans spin up but the PC still crashes before opening NZXT CAM. If this is the pump, it would be my second Kraken Z73 to fail after less than two years each time. I’d rather skip the warranty and switch to another brand now.
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