Problem with computer repair, no fresh solutions coming.
Problem with computer repair, no fresh solutions coming.
I’m not entirely confident either, only what I was told was that the PSU was removed and reinstalled, then it kept looping. There are six kids in the house, the case is missing a USB port, so things are definitely in bad shape. My best guess is he wasn’t careful when taking out the power supply and probably damaged something or fried the old board. I did see a few bent pins under the CPU on the old board, but I don’t think he would have gone that far.
Pins don't naturally change shape, but sometimes you might be lucky enough to have bent pins while the computer still works—only you'll know until someone checks. Very improbable, though. I'm sorry for you, lol
And in post #3 you mentioned removing the drives too. What remains is the case. You hinted it might lack a USB port, which could be the source of the owner problems. The last individual to insert a USB device into the now absent port might have damaged it, and that issue likely transferred to the motherboard. Unless you took the front header wiring and connected it to the new board without thinking about the missing port, you might have reenacted the original problem, causing the new components to behave like the old ones. Unless previously mentioned, construct the new parts from a case on the table to eliminate anything from the owner’s original build that isn’t necessary. Try again and see if it resolves the issue.
I attempted to connect everything outside the case, but it didn’t work. All except the GPU are new, and I didn’t use the case during the second setup just to be safe. Now the computer boots without entering the BIOS. I’m considering a BIOS flash as a possible solution, which is next on my list.
I installed the real motherboard, but putting all the functional components onto the new board stopped the boot looping problem. Now it simply boots without any display, input, or other issues.
What are the current specifications of this computer? And can a CPU with bent pins be considered acceptable?
The motherboard had bent pins when it first arrived to me. The original specifications were AsRock z170A.
300 series is from the 8th/9th generation, and the 6 series won't fit on it.