Problem with computer frequent crashes and reboots
Problem with computer frequent crashes and reboots
I am faced with an incredibly exhausting and frightening problem. Recently, after a Windows Update, Windows started to give BSODs. After restarting, I have been unable to avoid seeing a BSOD every few minutes since then. Now, it keeps crashing and restarting all the time!
Initially, I thought the problem stemmed from faulty RAMs since I was getting BSODs like 'page fault'. Initially, I was even getting these errors while formatting, which was a first for me encountering such a thing during a Windows format screen. Whether it was formatting, resetting, returning to system recovery point, or whatever, the PC was truly incapacitated; I couldn't do the slightest thing. Since my hands were tied, I sent back the RAMs and replaced them with exactly the same ones.
The new RAMs arrived, I installed them, and in a very short time, the PC became unusable again. Now, if I'm lucky, I get BSODs like KMODE_EXCEPTION_UNHANDLED or IRQL_NOT_LESS_OR_EQUAL (ntoskrnl.exe). But 90% of the time, the PC just restarts directly, and no small dump file is generated. Under Event Viewer, it appears as volmgr 161 and Kernel-Power errors.
Whenever I try to install anything, the PC freezes and restarts. If left idle for a certain period, it restarts randomly on its own.
Hardware:
CPU: i9 13900K with Arctic Liquid Freezer III
Motherboard: MSI Carbon Z790 Wifi
RAM: G.SKILL 16x2 GB 6800 Mhz CL34
SSD #1: Kingston Fury Renegade 2 TB
SSD #2: Samsung 850 EVO 500 GB
GPU: MSI Gaming Z 6800 XT
PSU: FSP Hydro G Pro 1000W
What I've tried:
Replaced RAM kits with new ones.
Tested both the previous two RAM sticks and the new ones one by one and in different motherboard slots.
Tested with onboard graphics after removing the GPU.
Removed M.2 and SATA SSDs separately, formatted both and installed Windows to each one individually for testing.
Tested RAMs multiple times with memtestx86 using a bootable disk for nearly 4 hours each time, and they passed every test.
Ran disk tests for bad sectors, and they passed without any issues. Both disks are in a healthy status.
Tested the motherboard BIOS firmware with 4 different versions.
Tested the computer both connected to a UPS and directly to the wall outlet.
Since I encountered the same errors even when Windows was freshly formatted and installed with no drivers installed yet, I don't believe it's a driver issue.
Errors encountered:
If encountering BSODs, errors like IRQL_NOT_LESS_OR_EQUAL, KMODE_EXCEPTION_UNHANDLED, SYSTEM_SERVICE_EXCEPTION, etc.
Usually, the PC restarts directly as if I've pressed the restart button, and no small memory dump is generated. Critical errors like volmgr and Kernel power are logged in Event Viewer.
Yesterday, I managed to install Steam, but steamwebhelper caused a critical error and triggered an automatic restart.
Today, I couldn't even manage to install anything. Whenever I double-click any EXE file, the PC crashes.
When I open PowerShell in Administrator mode, the PC crashes immediately.
Hello there! It seems you haven't specified the details about your PSU, the BIOS version of your motherboard, or where you obtained the OS installer. Could you provide that information?
Typically, the PC reboots immediately as though I had pressed the restart button. This suggests it might be useful to check the power supply, if possible.
When I encountered a similar issue, it turned out to be due to heat or faulty connections requiring re-seating. I believe various hardware failures could be responsible, but it's worth investigating both options since replacements aren't as cost-effective.
Check Reliability History/Monitor for a simpler interface compared to Event Viewer.
It offers a timeline view that can highlight recurring events.
Will the system enter safe mode and function properly?
If yes, proceed with Windows built-in troubleshooters. They might resolve issues.
Next, execute "dism" and "sfc /scannow".
Links provided for guidance:
https://www.windowscentral.com/how-use-d...s-10-image
https://www.lifewire.com/how-to-use-sfc-...es-2626161