F5F Stay Refreshed Hardware Desktop Problem with Bluetooth audio connection not resolving.

Problem with Bluetooth audio connection not resolving.

Problem with Bluetooth audio connection not resolving.

C
cameronj06
Junior Member
3
07-03-2020, 07:31 AM
#1
I've just assembled a PC using an MSI B550-A pro and a standard Bluetooth adapter. I have two concerns:

1. I'm attempting to play games with my brother, but communication is only through audio. On the front media panel there are distinct audio and microphone ports, not a single combined one. I haven't managed to connect anything there. I've tested various ports on both the front and back, using USB 2 and three. When I connect AirPods or my Q20i headphones, they recognize it as voice and audio, but when I try to use it, it fails. In Windows settings (version 11), it no longer identifies it as audio. I'm unsure what's going on. It might be more than just a Bluetooth problem—it could be a hardware issue.

2. I own two audio cables: one labeled HD audio and another with an AC'97 connector, both from the lower header. There are also two other cables I didn't connect to the motherboard, and I couldn't locate their purpose. According to the guide, they weren't mentioned. The black USB and the Italian-colored 5V cables come from the lower front media panel, while the audio cable is from the upper one.
C
cameronj06
07-03-2020, 07:31 AM #1

I've just assembled a PC using an MSI B550-A pro and a standard Bluetooth adapter. I have two concerns:

1. I'm attempting to play games with my brother, but communication is only through audio. On the front media panel there are distinct audio and microphone ports, not a single combined one. I haven't managed to connect anything there. I've tested various ports on both the front and back, using USB 2 and three. When I connect AirPods or my Q20i headphones, they recognize it as voice and audio, but when I try to use it, it fails. In Windows settings (version 11), it no longer identifies it as audio. I'm unsure what's going on. It might be more than just a Bluetooth problem—it could be a hardware issue.

2. I own two audio cables: one labeled HD audio and another with an AC'97 connector, both from the lower header. There are also two other cables I didn't connect to the motherboard, and I couldn't locate their purpose. According to the guide, they weren't mentioned. The black USB and the Italian-colored 5V cables come from the lower front media panel, while the audio cable is from the upper one.