F5F Stay Refreshed Hardware Desktop Problem With Black Screen After Taking Out DisplayPort/HDMI Cable

Problem With Black Screen After Taking Out DisplayPort/HDMI Cable

Problem With Black Screen After Taking Out DisplayPort/HDMI Cable

N
nonrnonr
Member
241
10-07-2022, 06:00 AM
#1
New Ryzen 7840hs mini PC from AliExpress with 1tb Kingston NV2 SSD and 32gb Crucial 5600 DDR5 is available at a very low price. Portability was important to me. First boot caused issues but after several restarts it displayed properly. Moved it to another room using HDMI instead of DisplayPort, but it still didn't appear. After reseating RAM and updating graphics drivers, the problem persisted. Later moved it again and encountered a black screen for both ports, which no longer appears. I tried cleaning the RAM slots and even reset CMOS, but didn't update chipset drivers or BIOS. Any suggestions?
N
nonrnonr
10-07-2022, 06:00 AM #1

New Ryzen 7840hs mini PC from AliExpress with 1tb Kingston NV2 SSD and 32gb Crucial 5600 DDR5 is available at a very low price. Portability was important to me. First boot caused issues but after several restarts it displayed properly. Moved it to another room using HDMI instead of DisplayPort, but it still didn't appear. After reseating RAM and updating graphics drivers, the problem persisted. Later moved it again and encountered a black screen for both ports, which no longer appears. I tried cleaning the RAM slots and even reset CMOS, but didn't update chipset drivers or BIOS. Any suggestions?

R
RealSpeck
Member
71
10-07-2022, 07:36 AM
#2
Welcome to the forums, newcomer! After updating my graphics drivers, I forgot to perform a clean install. There should be a clear CMOS option or the chance to remove the CMOS battery for your miniPC. Unplug from the power source and display, then let the battery sit for 30 minutes before reinserting it. If you need to reset CMOS and also change the RAM placement, it might indicate a grounding problem in your setup.
R
RealSpeck
10-07-2022, 07:36 AM #2

Welcome to the forums, newcomer! After updating my graphics drivers, I forgot to perform a clean install. There should be a clear CMOS option or the chance to remove the CMOS battery for your miniPC. Unplug from the power source and display, then let the battery sit for 30 minutes before reinserting it. If you need to reset CMOS and also change the RAM placement, it might indicate a grounding problem in your setup.

I
iKegreenS_
Posting Freak
878
10-11-2022, 01:23 AM
#3
Thank you for your help; it really clarifies things. I'll check everything. I cleared the CMOS but still nothing.
I
iKegreenS_
10-11-2022, 01:23 AM #3

Thank you for your help; it really clarifies things. I'll check everything. I cleared the CMOS but still nothing.

B
BlueStar_LH
Posting Freak
842
10-11-2022, 01:47 AM
#4
It initially looked like the fix was working since I located a loose ground wire and soldered it properly. However, my curiosity led me to disconnect the cable again, resulting in the black screen. I tried all the steps I had before, but I'm still stuck.
B
BlueStar_LH
10-11-2022, 01:47 AM #4

It initially looked like the fix was working since I located a loose ground wire and soldered it properly. However, my curiosity led me to disconnect the cable again, resulting in the black screen. I tried all the steps I had before, but I'm still stuck.

G
groot500
Junior Member
12
10-11-2022, 03:26 AM
#5
I need to clarify that I only performed a shutdown, and disconnecting the DisplayPort/HDMI should be feasible.
G
groot500
10-11-2022, 03:26 AM #5

I need to clarify that I only performed a shutdown, and disconnecting the DisplayPort/HDMI should be feasible.