F5F Stay Refreshed Hardware Desktop Problem with audio on my Intel NUC Dragon Canyon—front panel 3.5 port doesn’t work.

Problem with audio on my Intel NUC Dragon Canyon—front panel 3.5 port doesn’t work.

Problem with audio on my Intel NUC Dragon Canyon—front panel 3.5 port doesn’t work.

T
Thor123fox
Junior Member
27
03-31-2022, 09:04 PM
#1
Here’s a revised version of your message:

Before anything else, I’d like to share my system details and the information provided below. This was copied from the Intel Driver and support assistance materials for Intel® Client Systems NUC BIOS Version 0052, dated April 25, 2022. The motherboard is Intel Corporation, model NUC12EDBi7, version M27908-302. Operating System: Microsoft Windows 11 (Build) 21H2 (10.0.22000). Devices and Drivers: Processor – 12th Gen Intel Core i7-12700; Graphics – Intel UHD Graphics 770; GPU – NVIDIA GeForce RTX 3080; Audio – High Definition Audio Device; Networking & I/O – Intel Wi-Fi 6E AX211 160MHz; Network Adapter – Marvell AQtion 10Gbit; Controller – Thunderbolt 3; Memory – 32 GB; Storage – Samsung MZVL2512HCJQ-00B00 SSD, 980GB. Other Intel Management Engine Interface – #1; Accelerator module – Intel GNA Scoring; Serial IO GPIO Host Controller – INTC1056.

I want to explain what occurred next. After fully setting up my NUC, I connected a speaker through the front 3.5 port. Initially, it worked fine. However, it began producing an annoying noise when the computer powered on. When I pressed the power button, the noise vanished instantly and functioned normally. But if I shut down the PC, the noise returned. While playing games on the NUC, the issue disappeared, but once I checked the Intel Driver and support assistance and applied an upgrade (assuming my memory is correct), it still didn’t work properly. The noise persisted, and I couldn’t locate the device in Windows Audio Management or Device Manager. The only visible thing was my 27LG850 monitor connected via the DP port. I tried connecting the speaker to the front 3.5 port, which worked perfectly, and also connected an earphone to that port, but it didn’t function. It’s frustrating because I only have one usable 3.5 port, and it seems Intel has removed all back 3.5 options. I’m reaching out for help.
T
Thor123fox
03-31-2022, 09:04 PM #1

Here’s a revised version of your message:

Before anything else, I’d like to share my system details and the information provided below. This was copied from the Intel Driver and support assistance materials for Intel® Client Systems NUC BIOS Version 0052, dated April 25, 2022. The motherboard is Intel Corporation, model NUC12EDBi7, version M27908-302. Operating System: Microsoft Windows 11 (Build) 21H2 (10.0.22000). Devices and Drivers: Processor – 12th Gen Intel Core i7-12700; Graphics – Intel UHD Graphics 770; GPU – NVIDIA GeForce RTX 3080; Audio – High Definition Audio Device; Networking & I/O – Intel Wi-Fi 6E AX211 160MHz; Network Adapter – Marvell AQtion 10Gbit; Controller – Thunderbolt 3; Memory – 32 GB; Storage – Samsung MZVL2512HCJQ-00B00 SSD, 980GB. Other Intel Management Engine Interface – #1; Accelerator module – Intel GNA Scoring; Serial IO GPIO Host Controller – INTC1056.

I want to explain what occurred next. After fully setting up my NUC, I connected a speaker through the front 3.5 port. Initially, it worked fine. However, it began producing an annoying noise when the computer powered on. When I pressed the power button, the noise vanished instantly and functioned normally. But if I shut down the PC, the noise returned. While playing games on the NUC, the issue disappeared, but once I checked the Intel Driver and support assistance and applied an upgrade (assuming my memory is correct), it still didn’t work properly. The noise persisted, and I couldn’t locate the device in Windows Audio Management or Device Manager. The only visible thing was my 27LG850 monitor connected via the DP port. I tried connecting the speaker to the front 3.5 port, which worked perfectly, and also connected an earphone to that port, but it didn’t function. It’s frustrating because I only have one usable 3.5 port, and it seems Intel has removed all back 3.5 options. I’m reaching out for help.

M
Maseiko
Junior Member
4
03-31-2022, 09:04 PM
#2
Looks like a hardware concern. Poor grounding for the front audio 3.5 or electrical interference from the power supply feeding into the audio interface. I’m not sure if your monitor uses HDMI, but many devices default to HDMI audio even without speakers. That could also be the issue—unless you manually pick the audio device in Windows. Updated June 19, 2022 by An0maly_76 Added more details
M
Maseiko
03-31-2022, 09:04 PM #2

Looks like a hardware concern. Poor grounding for the front audio 3.5 or electrical interference from the power supply feeding into the audio interface. I’m not sure if your monitor uses HDMI, but many devices default to HDMI audio even without speakers. That could also be the issue—unless you manually pick the audio device in Windows. Updated June 19, 2022 by An0maly_76 Added more details

S
Sanhwa
Member
53
03-31-2022, 09:04 PM
#3
Thanks! It seems uncertain whether the problem lies with the motherboard or the front panel board. Intel has removed the 3.5mm from the rear IO ports.
S
Sanhwa
03-31-2022, 09:04 PM #3

Thanks! It seems uncertain whether the problem lies with the motherboard or the front panel board. Intel has removed the 3.5mm from the rear IO ports.