F5F Stay Refreshed Hardware Desktop Problem with an old computer keeps happening, it needs to be replaced, but then it crashes again in the same way.

Problem with an old computer keeps happening, it needs to be replaced, but then it crashes again in the same way.

Problem with an old computer keeps happening, it needs to be replaced, but then it crashes again in the same way.

G
Gladiador70
Senior Member
698
05-14-2022, 04:24 AM
#1
This problem has been bothering me for years and I’m not sure how to eliminate it.
My parents purchased a desktop PC around 2007. It functioned perfectly until the last few years. The issue I described began in 2017: unexpected shutdowns. The computer would freeze completely, and fixing it required manually restarting the machine without any error messages. If audio was playing, it would freeze and loop endlessly. This is what I refer to as a major crash. It started with odd occurrences but grew more common over time. I even replaced the power supply because a defective one could cause such problems. Still nothing changed.
I also considered the graphics card might be the culprit, but I was hesitant since it was an older machine. Eventually, in 2019, I gave it up and switched to a laptop.
By 2022, I decided to buy a new desktop PC specifically for gaming. At that time, you probably already know what I’m about to say—yes, the random crashes are back, but this time they’re unrelated to my previous experience.
I don’t remember the specifications of the old PC.

New PC details:
- Corsair Vengeance (2x16GB) 5600 MHz (PC5-44800) CL36 DDR5
- Corsair MP600 Force 1TB PCIe 4.0 x4 NVMe R2
- i7-12700KF
- Gigabyte Z690 UD Socket 1700
- RTX 3070
- Corsair RM Series RM750 80 Plus Gold 750W Modular

Regarding the operating system, I used Windows 7 on my old machine. When crashes began, I assumed it was a W7 problem and switched to Linux Mint, which also crashed. In my new PC, I used Windows 10 initially, then moved to Windows 11. Crashes occur in both versions.
I’m uncertain if the current issue is identical to the past one, as I never identified the exact cause, but they appear very similar.
Additionally, it seems these crashes tend to happen when the computer is idle for a while (though not always). Because of this, I considered turning off power-saving mode, but the problem persists.
I’ve checked the event log, but it stops recording once a crash occurs, then I receive a critical error: Event ID 41 – “The system has rebooted without cleanly shutting down first.”
Any assistance would be greatly appreciated. Thank you!
G
Gladiador70
05-14-2022, 04:24 AM #1

This problem has been bothering me for years and I’m not sure how to eliminate it.
My parents purchased a desktop PC around 2007. It functioned perfectly until the last few years. The issue I described began in 2017: unexpected shutdowns. The computer would freeze completely, and fixing it required manually restarting the machine without any error messages. If audio was playing, it would freeze and loop endlessly. This is what I refer to as a major crash. It started with odd occurrences but grew more common over time. I even replaced the power supply because a defective one could cause such problems. Still nothing changed.
I also considered the graphics card might be the culprit, but I was hesitant since it was an older machine. Eventually, in 2019, I gave it up and switched to a laptop.
By 2022, I decided to buy a new desktop PC specifically for gaming. At that time, you probably already know what I’m about to say—yes, the random crashes are back, but this time they’re unrelated to my previous experience.
I don’t remember the specifications of the old PC.

New PC details:
- Corsair Vengeance (2x16GB) 5600 MHz (PC5-44800) CL36 DDR5
- Corsair MP600 Force 1TB PCIe 4.0 x4 NVMe R2
- i7-12700KF
- Gigabyte Z690 UD Socket 1700
- RTX 3070
- Corsair RM Series RM750 80 Plus Gold 750W Modular

Regarding the operating system, I used Windows 7 on my old machine. When crashes began, I assumed it was a W7 problem and switched to Linux Mint, which also crashed. In my new PC, I used Windows 10 initially, then moved to Windows 11. Crashes occur in both versions.
I’m uncertain if the current issue is identical to the past one, as I never identified the exact cause, but they appear very similar.
Additionally, it seems these crashes tend to happen when the computer is idle for a while (though not always). Because of this, I considered turning off power-saving mode, but the problem persists.
I’ve checked the event log, but it stops recording once a crash occurs, then I receive a critical error: Event ID 41 – “The system has rebooted without cleanly shutting down first.”
Any assistance would be greatly appreciated. Thank you!

I
Indian_Beast
Member
226
05-17-2022, 08:03 AM
#2
cables from previous models
monitor temperatures
examine drives for issues using manufacturer's tool
execute memtest86 via USB autoinstaller
verify presence of firewall, antivirus, tuning tools?
apply all newest drivers and bios
same situation as before?
power source identical?
are any adapters in use?
I
Indian_Beast
05-17-2022, 08:03 AM #2

cables from previous models
monitor temperatures
examine drives for issues using manufacturer's tool
execute memtest86 via USB autoinstaller
verify presence of firewall, antivirus, tuning tools?
apply all newest drivers and bios
same situation as before?
power source identical?
are any adapters in use?

W
Willerossen
Junior Member
3
05-26-2022, 04:55 PM
#3
I discarded them in case they were damaged, opting for fresh ones.
Already done, nothing out of the ordinary. At least not right before the crash...
I’m not sure how to verify that, I’ll try what I can.
I’d say I already ran the test but since I’m not confident, I’ll do it again.
No firewall or antivirus.
Regarding tuning tools, I’m not sure if Gigabyte App Center is included but I think it is. That’s the one I use to update the BIOS.
Yes, I always use it.
Yes, it’s new too.
Yes, it’s the same. This is the only thing both PCs share in common. I thought about it too, but I don’t have the gear or expertise to actually test the outlet and check for problems. Also, I’ve been connecting various devices to this port for years without any issues, but still it feels a bit off.
Other than a USB splitter for the keyboard and mouse, nothing else. And this splitter is brand new, I bought it a few months ago.
W
Willerossen
05-26-2022, 04:55 PM #3

I discarded them in case they were damaged, opting for fresh ones.
Already done, nothing out of the ordinary. At least not right before the crash...
I’m not sure how to verify that, I’ll try what I can.
I’d say I already ran the test but since I’m not confident, I’ll do it again.
No firewall or antivirus.
Regarding tuning tools, I’m not sure if Gigabyte App Center is included but I think it is. That’s the one I use to update the BIOS.
Yes, I always use it.
Yes, it’s new too.
Yes, it’s the same. This is the only thing both PCs share in common. I thought about it too, but I don’t have the gear or expertise to actually test the outlet and check for problems. Also, I’ve been connecting various devices to this port for years without any issues, but still it feels a bit off.
Other than a USB splitter for the keyboard and mouse, nothing else. And this splitter is brand new, I bought it a few months ago.