Problem with AMD 3700X. Computer crashes and restarts. Assistance required. Appreciate your help.
Problem with AMD 3700X. Computer crashes and restarts. Assistance required. Appreciate your help.
Hello everyone. Just a short time ago, most forum members recommended using the 3700x model because I was upgrading my 4790k due to some problems with MB. I don’t remember exactly when it began, but sometimes my PC would power off and restart. Most often this occurs while I’m playing games. The game that triggered it the most was Heroes of the Storm, and recently it happened again while I was playing BF4. There are two possibilities: 1) Overheating – which seems unlikely unless a sudden spike caused shutdowns. I’m using an NH-D15 chromax.black with Asus AI Suite profile AT turbo, fans running at 55% initially and reaching 100% at 65°C. 2) Power supply failure – I’ve read about this online, but I’m not sure how it could affect my system so rarely or under certain conditions. I’d value your thoughts on this. Anyone with a 3700x experiencing similar issues would be welcome to share.
All items available. Possibly XMP profile is enabled, though I haven't made any changes. I just turned it on.
Typically when things act oddly without clear cause, it’s usually a power supply or memory problem. Because it’s shutting down abruptly, my initial guess is a faulty PSU, but the only sure way to confirm is swapping it out. Memory issues can also be responsible, and checking them is simpler. Start Memtest64 on a USB drive and run it for a few hours. If it succeeds, the problem likely lies elsewhere; if it fails, consider updating the BIOS or replacing the memory.
It's reasonable, though unlikely if there are no broken pins. The RAM and power supply are more probable causes than a faulty CPU. A defective motherboard is more likely than a bad CPU. While rare, bad CPUs with all memory channels can happen, but they're uncommon. I've only encountered this once despite seeing many systems. Unless you replace the CPU and the problems disappear, I wouldn't assume it's a CPU issue.
It wasn't the case—I faced the same issue on my older system with a 4790k. Likely it was a power supply unit. The reason might be related to its performance or compatibility under certain conditions. It doesn't happen all the time, but when it does, it can affect things.
When the power supply fails, it typically shuts off automatically when reaching its capacity. The temperature affects the cutoff points, meaning a small change in room temperature can determine whether the system stays online or stops. I’d likely replace it to verify, but this seems plausible. I’m a bit puzzled because you mentioned a top-quality PSU, so it probably just happened by chance.