Problem: Computer is running poorly in video games, need assistance.
Problem: Computer is running poorly in video games, need assistance.
Greetings. I’ve recently replaced my previous graphics card with an RX 5700, but encountered issues related to hardware or drivers. I used Counter-Strike: Global Offensive as a test case, achieving frame rates of approximately 90 to 120 on maximum settings and 200 with occasional dips at the lowest resolution/480p. I’ve attempted troubleshooting by reinstalling Windows with all drivers, and my component temperatures are stable. Furthermore, I’ve been experiencing frequent blue screens recently, most recently triggered by SYSTEM SERVICE EXCEPTION originating from ntoskrnl.exe (identified by bluescreenview). My system specifications are as follows: PSU: Hiper type V700 (an older model that functioned adequately prior to the upgrade), MOBO: Asus H110 Plus, CPU: i7 6700, GPU: RX 5700, RAM: DDR4 HyperX Fury 2133 Mhz 16 GB. I’ve also conducted another benchmark test using this link: https://www.userbenchmark.com/UserRun/19847694. Any guidance would be greatly appreciated, thank you.
Across numerous discussions concerning AMD’s latest 5700 series, a significant number of users have reported experiencing difficulties with these graphics cards. Determining whether future driver updates will resolve these issues remains uncertain, however, it serves as a cautionary tale against purchasing new graphics architectures without thorough testing.
If you acquired the card from a retailer known for accommodating returns and possessing a standard 30-day return policy, consider requesting a full refund if it falls within that timeframe. The GeForce RTX 2060 offers comparable performance and can often be found at a lower price point. A slight overclock could also enable it to match the 5700’s capabilities. Alternatively, for approximately $40 additional expense, the RTX 2060 Super provides enhanced performance.
[https://www.techpowerup.com/review/amd-r...00/28.html](https://www.techpowerup.com/review/amd-r...00/28.html)
Across numerous discussions concerning AMD’s latest 5700 series, a significant number of users have reported experiencing issues with these graphics cards. It remains uncertain if future driver updates will resolve these problems, yet it serves as a cautionary tale against purchasing new hardware based on innovative architectures without sufficient testing.
My suggestion is that if you acquired the card from a retailer known for accommodating returns and maintaining a 30-day return policy, pursue a full reimbursement if you fall within that timeframe. The RTX 2060 offers comparable performance and can be obtained at a lower cost, while an overclocked 2060 Super would surpass its capabilities for approximately $40 more.
[Link to review: https://www.techpowerup.com/review/amd-r...00/28.html]
Is it absolutely certain that a problem with your graphics card is responsible? It functioned adequately during the test.
Yeah, reinstalled all drivers with windows.
Gonna test memory soon and report.
https://www.wagnardsoft.com/. Obtain the GPU drivers directly from AMD at: https://www.amd.com/en/support. Utilize DDU (in safe mode) to remove the existing graphics drivers, followed by installing the updated drivers.
The latest AMD drivers have been successfully installed.
Memory testing completed without any issues identified.
Can you provide additional information regarding their assessment? Did you personally observe the testing process, or did they simply state “return in an hour” and indicate it was satisfactory? If you witnessed the testing, what exactly occurred?