F5F Stay Refreshed Power Users Networks PPPoE links are connection types used for internet access.

PPPoE links are connection types used for internet access.

PPPoE links are connection types used for internet access.

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ButterKing121
Member
52
05-24-2023, 02:57 AM
#1
Hey everyone! Right now my broadband comes from a PPPoE VDSL2 FTTC connection. It promises up to 3Mbps upload and 1.5Mbps download, which fits the advertised range. But the actual download is way below that—around 0.6Mbps on average, with a line sync of about 3Mbps. The ping is around 200ms and there’s noticeable jitter. About four days ago I was getting 6Mbps with a line sync near 7Mbps, no jitter, and ping under 30ms. That was still well above the expected minimum for an FTTC line. Now it feels like something is wrong. Even though it’s still under the 25Mbps minimum, it’s not very usable. I think a simple resync might fix it, but with a PPPoE setup it’s tricky—usually you just disconnect and reconnect the cable. Since the modem is unplugged during that process, it should auto-resync, but I can’t access it because the rental includes everything. It’s a bit confusing, especially since the billing covers WiFi too.
B
ButterKing121
05-24-2023, 02:57 AM #1

Hey everyone! Right now my broadband comes from a PPPoE VDSL2 FTTC connection. It promises up to 3Mbps upload and 1.5Mbps download, which fits the advertised range. But the actual download is way below that—around 0.6Mbps on average, with a line sync of about 3Mbps. The ping is around 200ms and there’s noticeable jitter. About four days ago I was getting 6Mbps with a line sync near 7Mbps, no jitter, and ping under 30ms. That was still well above the expected minimum for an FTTC line. Now it feels like something is wrong. Even though it’s still under the 25Mbps minimum, it’s not very usable. I think a simple resync might fix it, but with a PPPoE setup it’s tricky—usually you just disconnect and reconnect the cable. Since the modem is unplugged during that process, it should auto-resync, but I can’t access it because the rental includes everything. It’s a bit confusing, especially since the billing covers WiFi too.

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SimplyShiz
Member
55
05-25-2023, 01:35 AM
#2
FTTC refers to fiber connection close to your location. From there, you still get ADSL service at home. If your speed drops from 6 to 3, it’s likely a physical line problem. As someone who handled DSL, I can confirm most issues are related to the cable. Resysncing is called retraining. Just restart the modem to trigger a retrain.
S
SimplyShiz
05-25-2023, 01:35 AM #2

FTTC refers to fiber connection close to your location. From there, you still get ADSL service at home. If your speed drops from 6 to 3, it’s likely a physical line problem. As someone who handled DSL, I can confirm most issues are related to the cable. Resysncing is called retraining. Just restart the modem to trigger a retrain.