Power turns off when force is exerted on the base of the enclosure (beneath the motherboard).
Power turns off when force is exerted on the base of the enclosure (beneath the motherboard).
Hello,
I’m looking for a solution for my MSi GP72 6QF 1795 old gaming laptop. When I contacted MSI, they dismissed the concerns about its age. The problem I’m facing is that it powers off when pressure is applied to the underside beneath the motherboard. I’ve heard this was a known issue before, but I’m not sure if AI sources are reliable. I haven’t found much discussion about it here yet, so maybe no one has shared a fix. Since it’s still functional and valuable, I don’t want to throw it away. Could anyone have information or solutions for this?
The problem I'm experiencing is that it turns off when pressure is exerted on the underside of the device beneath the motherboard. What you're doing is applying force under the laptop; is there something supporting the back of the laptop? A sudden shutdown after applying pressure could be due to a short circuit in the motherboard or cooling system, leading to overheating and thermal shutdown. It might be helpful to take the laptop apart and check the cooling assembly for any dirt or damage. Also, did the thermal paste get replaced during the laptop's use after it was bought?
When the bottom of the case is pressed, the end effect behaves just like flipping a switch. Without the switch, something unusual happens—perhaps a wire disconnects or shorts out. The absence of power is similar to a normal shutdown. The goal is to identify why and where this occurs. Power down, unplug, and open the case carefully. Remove dust and debris, then inspect both inside and outside using a bright flashlight. Begin at the underside where the pressure is applied; unlikely to find anything on the exterior unless you’re near the I/O panel. Inside, search for loose or disconnected wires, loose screws, or faulty connections (ports and plugs). It may take some time to locate something suspicious. Avoid using metal objects to move wires or investigate further. Take photographs of the interior areas, ensuring they are well-lit, clear, and oriented properly so others can understand what’s shown. These images can be shared here via imgur (www.imgur.com > green "New post" icon). Someone might notice a problem or issue.
Whenever I handle the laptop, even gently lifting it from the bottom, the assembly slightly flexes. Before putting it back together, I applied new thermal paste to the chip and GPU. I spent 100 dollars hiring someone to fix the keyboard not reading and the touchpad issue, which required replacing a ribbon cable. I believe this isn't due to cooling problems because the issue occurs even after a fresh start. However, if it's left in that position, it can remain active for a long time.