Power supply failure combined with smoking parts.
Power supply failure combined with smoking parts.
Hello everyone, welcome to my first post—sorry if it doesn’t fit in the right place or appears elsewhere! My computer suddenly stopped working and there was smoke coming from the graphics card (980Ti). The card also had a bright red glow right under the GPU. I thought it might be dead, so I took it out and restarted the system. After that, smoke started coming from the 2x4 ATX power connector next to the CPU. Now I’m pretty sure the power supply unit is the culprit, maybe because it was sending too many volts. I’m wondering if this means my CPU or other parts are damaged. If I replace the PSU, should I be worried about losing my CPU or other components? Thanks!
It seems you might have damaged other parts as well, especially if there was smoke involved. The PSU appears to be decent quality, so you might be eligible for a refund under warranty. It’s unclear whether Corsair would reimburse the cost of your components.
Thank you for your prompt replies. The PC is eight years old, and the store where I purchased the parts is no longer in operation. I also question whether I still have the original invoices. It seems like a forced upgrade and a fresh setup might be the best option.
Sorry, I don't know if the PC has been completely fine so far.
You might still have a chance to get a warranty on the PSU. Just provide the part number and serial number from the device, which should be printed there. I'm not certain if you need anything additional, but I'm open to being wrong.
It's been smooth until the past month when it suddenly stopped and lost the boot drive. I discovered driver and software problems that seemed to be the cause. Looking back, it was the power supply unit that was actually the issue, even though there were no signs at the time pointing to it.