Possible issue: losing display while gaming, could be related to power supply.
Possible issue: losing display while gaming, could be related to power supply.
Hey everyone!
From the title it seems I’m facing problems where, occasionally, during play I lose the display, though audio still works and the PC remains active. To get a signal I have to restart my computer—either a quick or a hard reboot.
After some research, I think the issue might be related to voltage levels. I checked while under full load and noticed that the voltages on my 8-pin connector are quite low: the first pin averages about 11.8V, the second about 11.7-11.6V, and other connections like PCIE stay around 12V. During idle or light loads, both connectors drop to around 12V.
Is this too low? My system specs are:
CPU: ryzen 5800x3d
GPU: msi gaming x trio rtx 3060 ti
PSU: Seasonic Focus Plus Gold 850W
MB: msi pro carbon ac b450
RAM: 32 GB @3200mhz CL16
I’ve attached the *removed by moderator* from GPU-Z if anyone wants to see more details.
Do the GPU fans reach their highest speed during this situation?
This issue is often connected to power usage, making it a good starting point to check by unplugging or reconnecting power cables. Also, your card is drawing around 240-250W; if you've increased the power limit (likely for a 220W model), you might want to revert it back to 100% to determine if that affects the fans.
No, the RPM remains consistent. I initially believed it was a driver problem, but trying DDU didn't really make a difference.
I haven't experimented with plugging and unplugging. Still, the cables appear to be correctly connected, as far as I can tell.
Regarding the wattage, it's unusual! I haven't adjusted any settings to exceed TDP. The only change I made was switching windows to prioritize maximum performance.
I just recently played Smite with friends, and checking the connectors showed they stayed below 12.0 V, even though the load was minimal, using about 25% of TDP.
You likely have the Gaming X Trio, not the Gaming X, and its 240W TDP means it's acceptable.
Reconnect all cables as they appear properly attached.
Are you using a daisy chained PCIe connector or two separate cables from the PSU? This should be fine with the power consumption, but if voltage drop is only noticeable under heavy load, it could indicate an issue.
Well, I didn't realize there was a Gaming X non-trio involved, my mistake! I'm using a daisy-chained PCIe connector, and I wonder if that's causing my strange problem.
No worries it's just dumb naming and it didn't dawn on me MSI would use multiple different TDP across the models.
It
shouldn't
matter, but it's a pretty easy place to start just in case.
Seasonic advises against using a daisy chained cable with a GPU over 225w. Check if your motherboard BIOS is current. Identify the RAM brand and model by its SKU.
Not related to power problems; if that happened, the system would shut down or components might fail.
It might be your monitor or the HDMI cable—poor quality or worn connections can cause loss of signal.
Try adjusting the input selection on the monitor or swapping out the HDMI cable.