F5F Stay Refreshed Software Operating Systems Plex/Jellyfin issues with Pop!_OS? Check for file access problems.

Plex/Jellyfin issues with Pop!_OS? Check for file access problems.

Plex/Jellyfin issues with Pop!_OS? Check for file access problems.

W
walee123
Senior Member
737
03-27-2016, 12:06 PM
#1
I'm working through this Linux setup to determine if you can access your media from Windows. You've installed Plex and Jellyfin from Pop!_Shop and are using a dual-boot configuration with extra storage drives. Your media resides on one of those additional drives, but you're having issues getting it recognized by both applications. You followed guidance to create a mount point in the "Home" folder, which allows manual playback, yet the libraries don't see it or anything inside. Attempts to adjust permissions with Flatseal didn't resolve the problem. It seems the mount point isn't being detected properly across both systems.
W
walee123
03-27-2016, 12:06 PM #1

I'm working through this Linux setup to determine if you can access your media from Windows. You've installed Plex and Jellyfin from Pop!_Shop and are using a dual-boot configuration with extra storage drives. Your media resides on one of those additional drives, but you're having issues getting it recognized by both applications. You followed guidance to create a mount point in the "Home" folder, which allows manual playback, yet the libraries don't see it or anything inside. Attempts to adjust permissions with Flatseal didn't resolve the problem. It seems the mount point isn't being detected properly across both systems.

K
KutzClan
Member
184
03-27-2016, 08:17 PM
#2
The access rights for owner/group are wrong. In reality, a user like jellyfin or plex (such as www-data) doesn’t have permission to the directory or files. Use chmod to fix this.
K
KutzClan
03-27-2016, 08:17 PM #2

The access rights for owner/group are wrong. In reality, a user like jellyfin or plex (such as www-data) doesn’t have permission to the directory or files. Use chmod to fix this.

H
Haamuh
Member
107
03-27-2016, 09:02 PM
#3
It seems the folder's access rights are locked in place. You're unable to modify permissions or ownership using standard commands, and even with elevated privileges it doesn't change. Consider checking system logs or using a different method like `sudo chown` if available.
H
Haamuh
03-27-2016, 09:02 PM #3

It seems the folder's access rights are locked in place. You're unable to modify permissions or ownership using standard commands, and even with elevated privileges it doesn't change. Consider checking system logs or using a different method like `sudo chown` if available.

X
xIvan_FTW
Junior Member
3
03-28-2016, 12:04 AM
#4
I managed to get Jellyfin running by allowing it access to all files via Flatseal. Plex remains unresolved.
X
xIvan_FTW
03-28-2016, 12:04 AM #4

I managed to get Jellyfin running by allowing it access to all files via Flatseal. Plex remains unresolved.

M
maxdu632
Member
210
03-29-2016, 06:31 AM
#5
I successfully managed to mount the drive so I could edit files using data from the previous discussion. I also included my account in every Plex group, yet it didn’t allow Plex to access my home directory.
M
maxdu632
03-29-2016, 06:31 AM #5

I successfully managed to mount the drive so I could edit files using data from the previous discussion. I also included my account in every Plex group, yet it didn’t allow Plex to access my home directory.

A
AWESOME111555
Member
64
03-31-2016, 04:25 PM
#6
This requires adjusting ownership in the root directory. I suggest using: sudo chown yourussrname:yourusername /path/to/directory. This should resolve the problem. I wouldn't advise accessing files through the GUI; instead, try this approach: create the folder with mkdir, mount it with mount, and then unmount it when done. Remember it doesn’t need to be /dev/sdX—it can be any device like /dev/nvmeXXX if you’re using an NVMe drive. Once finished, you can safely remove the mount with sudo umount.

P.S. The Stack Overflow link isn’t safe here because you’re granting full permissions, which could risk your system—especially on a media server.
A
AWESOME111555
03-31-2016, 04:25 PM #6

This requires adjusting ownership in the root directory. I suggest using: sudo chown yourussrname:yourusername /path/to/directory. This should resolve the problem. I wouldn't advise accessing files through the GUI; instead, try this approach: create the folder with mkdir, mount it with mount, and then unmount it when done. Remember it doesn’t need to be /dev/sdX—it can be any device like /dev/nvmeXXX if you’re using an NVMe drive. Once finished, you can safely remove the mount with sudo umount.

P.S. The Stack Overflow link isn’t safe here because you’re granting full permissions, which could risk your system—especially on a media server.

G
guestman25
Junior Member
44
03-31-2016, 05:43 PM
#7
Thank you for your feedback! It seems the issue might be related to the file system type on the Media drive. Since it's formatted as exFAT rather than NTFS, mounting it with the mount command doesn't alter permissions. You can still access files there, but not modify them. You may want to consider relocating your media to a supported format or reformatting the drive if needed.
G
guestman25
03-31-2016, 05:43 PM #7

Thank you for your feedback! It seems the issue might be related to the file system type on the Media drive. Since it's formatted as exFAT rather than NTFS, mounting it with the mount command doesn't alter permissions. You can still access files there, but not modify them. You may want to consider relocating your media to a supported format or reformatting the drive if needed.

N
Nunooh
Member
181
04-01-2016, 08:43 PM
#8
I successfully modified the fstab file to set the user as the owner, but the Plex service continues to have issues accessing it.
N
Nunooh
04-01-2016, 08:43 PM #8

I successfully modified the fstab file to set the user as the owner, but the Plex service continues to have issues accessing it.

M
maxis11111
Member
143
04-16-2016, 07:12 AM
#9
I successfully resolved the issue! After updating the fstab file, I reinstalled the Plex server with apt-get and added my user to the appropriate group. Restarting the server resolved all problems.
M
maxis11111
04-16-2016, 07:12 AM #9

I successfully resolved the issue! After updating the fstab file, I reinstalled the Plex server with apt-get and added my user to the appropriate group. Restarting the server resolved all problems.