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Plex conversion issue

Plex conversion issue

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AlphaMailHD
Member
67
09-14-2023, 07:11 AM
#1
Hello, welcome. Please note this might not be the right spot, but I’m facing a problem with Plex on my new Linux VM running the latest Ubuntu and Plex updates. After loading a lot of files, I encounter the error “conversion failed. The transcoded crashed or failed to load.” I’ve tried reinstalling Plex, cleaning up, adjusting settings, and toggling hardware acceleration, but I’m not sure if I should start over. My media collection is large and re-indexing would be disruptive. If anyone who has dealt with this issue before knows how to fix it, please share your approach! Thank you.
A
AlphaMailHD
09-14-2023, 07:11 AM #1

Hello, welcome. Please note this might not be the right spot, but I’m facing a problem with Plex on my new Linux VM running the latest Ubuntu and Plex updates. After loading a lot of files, I encounter the error “conversion failed. The transcoded crashed or failed to load.” I’ve tried reinstalling Plex, cleaning up, adjusting settings, and toggling hardware acceleration, but I’m not sure if I should start over. My media collection is large and re-indexing would be disruptive. If anyone who has dealt with this issue before knows how to fix it, please share your approach! Thank you.

C
creepmaster360
Junior Member
9
09-15-2023, 07:42 PM
#2
It depends on whether the content spans multiple files. If it’s confined to a single file, you can proceed directly; otherwise, you’ll need to reorganize and reindex everything. Doing this before is tough, but it’s manageable.
C
creepmaster360
09-15-2023, 07:42 PM #2

It depends on whether the content spans multiple files. If it’s confined to a single file, you can proceed directly; otherwise, you’ll need to reorganize and reindex everything. Doing this before is tough, but it’s manageable.

E
EzechielDLC
Member
67
09-16-2023, 06:24 PM
#3
Hello, this problem appears with random files and clients. Not sure if I should begin from the beginning.
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EzechielDLC
09-16-2023, 06:24 PM #3

Hello, this problem appears with random files and clients. Not sure if I should begin from the beginning.