F5F Stay Refreshed Hardware Desktop Phone stopped working and restarted, then displayed the Apple logo indicating it was powered on.

Phone stopped working and restarted, then displayed the Apple logo indicating it was powered on.

Phone stopped working and restarted, then displayed the Apple logo indicating it was powered on.

C
Configurations
Member
233
05-12-2021, 11:40 AM
#1
While watching a video, the iPhone stopped working and restarted to the Apple logo. It displayed the logo repeatedly before going black. I reached recovery mode and connected it to a Windows 11 computer. I installed the latest iTunes from an .exe file instead of the Microsoft Store. The app detected the phone and recommended updating to iOS 16. After clicking update, the file downloaded but installation failed with error 1675. I unplugged and reconnected the iPhone, tried again, but encountered error 4013 during installation. I’m not sure if restoring will work, so I prefer not to use the “restore” option and want to preserve my data without reverting everything.
C
Configurations
05-12-2021, 11:40 AM #1

While watching a video, the iPhone stopped working and restarted to the Apple logo. It displayed the logo repeatedly before going black. I reached recovery mode and connected it to a Windows 11 computer. I installed the latest iTunes from an .exe file instead of the Microsoft Store. The app detected the phone and recommended updating to iOS 16. After clicking update, the file downloaded but installation failed with error 1675. I unplugged and reconnected the iPhone, tried again, but encountered error 4013 during installation. I’m not sure if restoring will work, so I prefer not to use the “restore” option and want to preserve my data without reverting everything.

M
myronvisser
Member
188
05-12-2021, 01:10 PM
#2
Check the discussion at the provided link. The suggested solution claims to resolve the issue, but I haven't reviewed the content myself and don't own an Apple Watch.
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myronvisser
05-12-2021, 01:10 PM #2

Check the discussion at the provided link. The suggested solution claims to resolve the issue, but I haven't reviewed the content myself and don't own an Apple Watch.

M
MocoBow123
Junior Member
9
05-12-2021, 02:29 PM
#3
Thanks! That matches exactly what I was aiming for until then. The error shifted from 1675 to 4013. In the video it mentions clicking "restore" when an update fails, but that would bring everything back to factory settings and wipe all data. That’s why I’m choosing to try the final part as a last resort.
M
MocoBow123
05-12-2021, 02:29 PM #3

Thanks! That matches exactly what I was aiming for until then. The error shifted from 1675 to 4013. In the video it mentions clicking "restore" when an update fails, but that would bring everything back to factory settings and wipe all data. That’s why I’m choosing to try the final part as a last resort.

B
Batai22
Member
184
05-12-2021, 03:21 PM
#4
The search results highlight solutions for Error 4013 on iPhones and iPads, emphasizing steps to prevent data loss. Tools like Dr.Phone Repair are recommended to maintain personal files and apps safely.
B
Batai22
05-12-2021, 03:21 PM #4

The search results highlight solutions for Error 4013 on iPhones and iPads, emphasizing steps to prevent data loss. Tools like Dr.Phone Repair are recommended to maintain personal files and apps safely.

U
UnicornCracker
Senior Member
663
05-12-2021, 04:27 PM
#5
I can't reach the device in restore mode.
U
UnicornCracker
05-12-2021, 04:27 PM #5

I can't reach the device in restore mode.

R
Rei_Delta
Member
54
05-16-2021, 07:26 PM
#6
Try to reinstall your iPhone or iPad outside of iTunes by using dr.fone. Save the app on your PC, open it, and select Backup & Restore.
R
Rei_Delta
05-16-2021, 07:26 PM #6

Try to reinstall your iPhone or iPad outside of iTunes by using dr.fone. Save the app on your PC, open it, and select Backup & Restore.