Persistent WHEA 18 cache issues causing black screens and frequent restarts on my computer!
Persistent WHEA 18 cache issues causing black screens and frequent restarts on my computer!
I shared photos of my PC interior while rushing. No time to remove the side panel. Yes, it’s Noelle from Genshin Impact—one of my favorite games—and sadly, a common crashing issue with my RX5600XT card. Spoiler: edited February 24, 2023 by emothxughts. Images were spoiled.
I could try that later—appreciate the warning. Would it help to know if these crashes caused your PC to restart and resulted in a WHEA 18 score? Right now, I’m only seeing these kinds of issues.
I've disabled XMP, Rebar, and even PBO (which was set to Auto). Installed Adrenalin 23.2.2 driver. Played Genshin Impact for roughly an hour without any crashes. (No need to judge) I can't promise the crashes will disappear; I have to keep hoping. I'll make sure to keep this thread updated for everyone.
I find it intriguing how my computer problem only appears when using Folding@Home, never during stress tests or other demanding CPU tasks (including mining, which is essentially the closest equivalent to folding). The only shared aspect between our situations is that both systems experience strain on the CPU and GPU. Despite our attempts at parts replacement, nothing has resolved the issue. I’ve considered RAM swapping, but you went further in that direction than I have. Perhaps these problems are unrelated, but I hope your efforts bring clarity. Noticing your approach, I see you haven’t tried changing the RAM. With my setup, I use four sticks and previously reduced it to two at standard JEDEC speeds—this didn’t help, though upgrading to 32GB might be worth exploring later. Wishing you success in resolving this. I’ll continue monitoring this thread in case it aids your work.
I'm also interested in your thread @YoungBlade I also suspect our house power issues might be at fault, what a deep rabbit hole this is. I hammer my CPU every day running Stable Diffusion in CPU-only mode and it never crashes, yet playing games that are significantly less CPU intensive crashes the PC. And this is with my RMA replacement CPU! I have indeed not swapped RAM yet, but I did Memtest86+ and Testmem5 for overnight & 3 cycles respectively without error, with XMP off. The last time my PC crashed, XMP and Rebar were on and my BIOS was P4.30. I turned XMP & Rebar off, updated BIOS to P4.60 the latest one, played Genshin Impact, Honkai Impact 3rd and modded Skyrim (the most intensive game out of the 3) without crashing. I still do not have a single bit of faith that this can solve it. Speaking of power, I'm considering a new PSU next, mine's a Tier C in the tier list (it's the 230v only version, the fullrange version is tier B) and the PSU I swapped to test if it was a PSU issue was an AVF APS500 80+ white PSU, which isn't listed in the tier list, but considering the price (about MYR 120+) might as well be in tier E, so haven't fully ruled out PSU yet. Say, how does a 1stplayer Steampunk Gold 650W sound? Or an Asus TUF Bronze? Or an EVGA GD 600W? These are the tier B PSUs readily available in my country Malaysia's online stores. Though there's another version of the EVGA GD in tier C in the same tierlist, what even is the difference?
Interestingly, my GPU is in the A-tier, the Enermax Revolution D.F. 750W Gold. I chose it since I had a D-tier power supply and needed more precise tuning than before, where voltage changes were too frequent.
Your current setup contrasts sharply with my own—my system includes a new Cyberpower AVR, a C-tier PSU, and an E-tier PSU kept safely stored, while yours has an A-tier PSU and a damaged UPS. I’ve also learned that SoC voltages on AMD CPUs can influence overall stability, as they manage memory and PCIe slots. To address this, I adjusted the BIOS manually to 1.1v, following common advice.
I've heard manually adjusting the SoC voltage might improve stability. The IO die on Ryzen chips manages memory and PCIe slots, and the SoC voltage influences the voltage supplied to that die on the CPU. It seems this could be a potential solution. Maybe I should give it a shot. If power problems persist, it's possible a voltage drop in our electrical supply is causing the issue—this could affect the PSU, motherboard, and ultimately the SoC, leading to crashes. It's still unusual but not impossible, especially in certain scenarios.
Currently, after checking other components, the likely reasons are power supply problems leading to voltage fluctuations from the walls to the SoC. A replacement PSU or UPS might help. Also, verify the SoC voltage configuration in the BIOS settings. There’s a guide discussing how SoC voltages can affect AMD graphics cards, though it doesn’t appear to be specific to NVIDIA GPUs.