F5F Stay Refreshed Hardware Desktop Performance varies: Ethernet works better on wired PCs, while WiFi on phones tends to be slower.

Performance varies: Ethernet works better on wired PCs, while WiFi on phones tends to be slower.

Performance varies: Ethernet works better on wired PCs, while WiFi on phones tends to be slower.

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bakedpotatoboy
Member
222
10-19-2022, 09:24 AM
#1
Hi. I've been facing this problem for a couple of weeks now. My internet connection to my PC is unreliable—constant packet loss and high latency—but it stays up. When I check speeds on my PC, I see around 30mbps down and only about 2mbps up, which doesn’t match my plan of 500mbps down. On my phone, everything works fine at 500mbps without any issues. I think the PC might be the issue, but I’ve tried everything from a consumer perspective: checked cables, ports, router settings. I even posted on Reddit and got a suggestion to use PingPlotter, though the results didn’t help much—it showed no packet loss on my first hop. My ISP gave me a new router after I asked, but the problem continues. I’m hesitant to contact them directly because they always say there’s nothing they can see. I don’t know exactly what’s going on. My PC is wired correctly, and my phone works perfectly. My specs are: Windows 11 64-bit, ASUS z790-Plus WiFi (same issue), Intel i7-13700K with RTX 3080.
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bakedpotatoboy
10-19-2022, 09:24 AM #1

Hi. I've been facing this problem for a couple of weeks now. My internet connection to my PC is unreliable—constant packet loss and high latency—but it stays up. When I check speeds on my PC, I see around 30mbps down and only about 2mbps up, which doesn’t match my plan of 500mbps down. On my phone, everything works fine at 500mbps without any issues. I think the PC might be the issue, but I’ve tried everything from a consumer perspective: checked cables, ports, router settings. I even posted on Reddit and got a suggestion to use PingPlotter, though the results didn’t help much—it showed no packet loss on my first hop. My ISP gave me a new router after I asked, but the problem continues. I’m hesitant to contact them directly because they always say there’s nothing they can see. I don’t know exactly what’s going on. My PC is wired correctly, and my phone works perfectly. My specs are: Windows 11 64-bit, ASUS z790-Plus WiFi (same issue), Intel i7-13700K with RTX 3080.

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Just_A_Wolf
Member
108
10-19-2022, 01:03 PM
#2
You can check for connectors on the PC by looking at the green or orange indicators. Green means everything is working well, orange is still functional but performance might be reduced. A broken Ethernet connector could be the issue—try updating your Ethernet drivers via the motherboard settings. It's also possible the DHCP configuration isn't set correctly; adjusting it manually might improve stability. If you need more details, let me know.
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Just_A_Wolf
10-19-2022, 01:03 PM #2

You can check for connectors on the PC by looking at the green or orange indicators. Green means everything is working well, orange is still functional but performance might be reduced. A broken Ethernet connector could be the issue—try updating your Ethernet drivers via the motherboard settings. It's also possible the DHCP configuration isn't set correctly; adjusting it manually might improve stability. If you need more details, let me know.

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demizio1
Member
178
11-04-2022, 08:57 AM
#3
I've refreshed the drivers and checked the available options. Which adjustments are you considering?
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demizio1
11-04-2022, 08:57 AM #3

I've refreshed the drivers and checked the available options. Which adjustments are you considering?

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Jarvan_IV
Member
120
11-11-2022, 02:32 AM
#4
Gather more details such as whether the adapter displays the speed, like 100Mbit or 1Gbit. Check your Ethernet setup using the CMD command and type ipconf to verify accuracy. Search for any extra errors or adapter-specific data. Navigate to System > Devices to view a list and choose your Ethernet adapter for full information.
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Jarvan_IV
11-11-2022, 02:32 AM #4

Gather more details such as whether the adapter displays the speed, like 100Mbit or 1Gbit. Check your Ethernet setup using the CMD command and type ipconf to verify accuracy. Search for any extra errors or adapter-specific data. Navigate to System > Devices to view a list and choose your Ethernet adapter for full information.

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emsbabygirl
Member
52
11-11-2022, 03:47 AM
#5
Check for additional troubleshooting steps you might try.
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emsbabygirl
11-11-2022, 03:47 AM #5

Check for additional troubleshooting steps you might try.

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elorable
Member
72
11-14-2022, 07:27 AM
#6
Sadly the main problems seem to be system damage, incorrect settings, a faulty cable or adapter. I only know about speed tests for Steam or Speedtest.net. If your adapter claims 2.5 gigabits, it should function properly—other factors might be at play. What version of Windows do you have? How much space is available on your system? Is the CPU usage typical? How many background applications are active? Is everything running smoothly?
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elorable
11-14-2022, 07:27 AM #6

Sadly the main problems seem to be system damage, incorrect settings, a faulty cable or adapter. I only know about speed tests for Steam or Speedtest.net. If your adapter claims 2.5 gigabits, it should function properly—other factors might be at play. What version of Windows do you have? How much space is available on your system? Is the CPU usage typical? How many background applications are active? Is everything running smoothly?