F5F Stay Refreshed Hardware Desktop Perform a black screen login followed by a restart.

Perform a black screen login followed by a restart.

Perform a black screen login followed by a restart.

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Imorrivel
Member
60
08-12-2020, 10:35 PM
#1
Hey everyone, it's been about six months since my old power supply failed and I swapped it for a fresh one with the same wattage. Around a month later, my PC would black screen and restart when I played certain games like Overwatch 2, Darktide, Total Warhammer 3, Doom Eternal, and Battlefield 2042. I've tried nearly everything: reinstalled drivers, checked cables and connections, changed HDMI and DP cables, reinstalled games, reset RAM speeds, added new thermal paste, cleared dust, reset monitor settings, turned off hardware acceleration in apps, and even pushed my CPU and GPU to full capacity. I also tested connecting monitors one at a time. If anyone knows what might be causing the issue, it would really help. My setup includes an NVIDIA GeForce RTX 3060Ti (driver 528.49), an AMD Ryzen 5 3600X (6-core, 16GB RAM), Corsair RM650 PSU, and the monitors you described.
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Imorrivel
08-12-2020, 10:35 PM #1

Hey everyone, it's been about six months since my old power supply failed and I swapped it for a fresh one with the same wattage. Around a month later, my PC would black screen and restart when I played certain games like Overwatch 2, Darktide, Total Warhammer 3, Doom Eternal, and Battlefield 2042. I've tried nearly everything: reinstalled drivers, checked cables and connections, changed HDMI and DP cables, reinstalled games, reset RAM speeds, added new thermal paste, cleared dust, reset monitor settings, turned off hardware acceleration in apps, and even pushed my CPU and GPU to full capacity. I also tested connecting monitors one at a time. If anyone knows what might be causing the issue, it would really help. My setup includes an NVIDIA GeForce RTX 3060Ti (driver 528.49), an AMD Ryzen 5 3600X (6-core, 16GB RAM), Corsair RM650 PSU, and the monitors you described.

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_Hobo_
Member
84
08-13-2020, 03:26 AM
#2
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_Hobo_
08-13-2020, 03:26 AM #2

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Vryam
Junior Member
48
08-17-2020, 09:15 AM
#3
Inspect the event viewer. Determine the most recent critical update for the BIOS and chipset drivers using DDU to delete and reinstall them.
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Vryam
08-17-2020, 09:15 AM #3

Inspect the event viewer. Determine the most recent critical update for the BIOS and chipset drivers using DDU to delete and reinstall them.

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isaac_videos
Member
128
08-24-2020, 12:55 PM
#4
You got 80 identical errors while using OW2: The description for Event ID 0 from that source. It seems the needed component isn’t installed or is corrupted. You may need to reinstall or fix it locally. This issue might relate to the graphics driver.
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isaac_videos
08-24-2020, 12:55 PM #4

You got 80 identical errors while using OW2: The description for Event ID 0 from that source. It seems the needed component isn’t installed or is corrupted. You may need to reinstall or fix it locally. This issue might relate to the graphics driver.

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erikramoz
Member
65
08-31-2020, 03:59 PM
#5
It appears you should reinstall the drivers because the event ID begins with Nviddmkm. Install DDU, start it, and ensure you're using the most recent stable Nvidia drivers.
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erikramoz
08-31-2020, 03:59 PM #5

It appears you should reinstall the drivers because the event ID begins with Nviddmkm. Install DDU, start it, and ensure you're using the most recent stable Nvidia drivers.

C
70
08-31-2020, 08:54 PM
#6
Use DDU to reset the driver, then remove and reinstall it.
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Chilled__Chaos
08-31-2020, 08:54 PM #6

Use DDU to reset the driver, then remove and reinstall it.

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Jessie2895
Member
149
09-06-2020, 01:54 AM
#7
I cleaned the driver and reinstalled it, but the black screen persists and crashes still occur. The event viewer now shows few errors, except a warning about the driver failing to load for the specified device.
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Jessie2895
09-06-2020, 01:54 AM #7

I cleaned the driver and reinstalled it, but the black screen persists and crashes still occur. The event viewer now shows few errors, except a warning about the driver failing to load for the specified device.

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Tobi115
Junior Member
33
09-06-2020, 03:43 AM
#8
Played Risk of Rain 2 recently and observed a sequence of log entries each time I hit the black screen. They include: system boot time recorded, virtualization security disabled, zero boot options available, quick boot response, last shutdown failure, EFI settings, boot menu configuration, firmware status, leap second updates, and a warning about the previous shutdown. The boot process ran smoothly with no interruptions. After that, an error appeared about a prior shutdown at 11:14 PM on February 18, 2023. Following this, additional details emerged about Windows updates, event logs, and file system configurations. This pattern usually shows up in crash reports, though I’m not sure if it matters to my current issue.
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Tobi115
09-06-2020, 03:43 AM #8

Played Risk of Rain 2 recently and observed a sequence of log entries each time I hit the black screen. They include: system boot time recorded, virtualization security disabled, zero boot options available, quick boot response, last shutdown failure, EFI settings, boot menu configuration, firmware status, leap second updates, and a warning about the previous shutdown. The boot process ran smoothly with no interruptions. After that, an error appeared about a prior shutdown at 11:14 PM on February 18, 2023. Following this, additional details emerged about Windows updates, event logs, and file system configurations. This pattern usually shows up in crash reports, though I’m not sure if it matters to my current issue.